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CS-Cart team

Member Since 04 Apr 2011
Offline Last Active Jan 24 2020 02:32 PM
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Posts I've Made

In Topic: Cs Cart Customer Service

12 November 2019 - 08:48 AM

Your services are terrible, you have no idea about customer service and your engineer Nail Gafin is rude and not very helpful. You have no support for your customers after they buy your cart, and just to answer a simple question about a problem i have with my file import your rude engineer imformed me that ii must pay $45. You are ruining your reputation by not even answering a simple question about a file import without charging pour valued customers $45 just to reply. When my current license update is finished i will move my business to Open Cart. Thanks for your horrible services and rude engineers.

 

Yes, I am afraid according to our policy, technical support is provided on paid basis.

 

We are sorry to hear that you are not satisfied with the support service level. I checked the mentioned ticket and as I see, there was nothing rude in the support engineers response. He simply informed you that there are no support credits on your account.


In Topic: ❗️❓ 4.10.2 New Checkout Layout Is Empty !

15 June 2019 - 09:41 AM

Hi guys

I've recently upgraded to 4.10.2 and try the new Checkout.

 

Question 1 : But checkout layout is empty and can't edit anything of its .

because of I've upgraded it from 4.9.x, do I need to to do something that enable layout features of checkout tab ?

 

Question 2 : I've upgrade it from 4.9.3S1 to 4.10.1 and then 4.10.1 to 4.10.2 , but in the installed upgrades I don't find any item that say about 4.9.3 to 4.10.1 , is it a problem that according to checkout layout ?

 

When you upgrade to 4.10.1, the checkout page won’t change without your permission. To get the new checkout page, go to Add-ons → Manage add-ons, and uninstall the Step-by-Step Checkout [Deprecated] add-on.


In Topic: Upgrading From 4.2.2 To 4.2.3

31 May 2019 - 07:58 AM

enricciardi

 

 

If you need assistance with this issue, please submit a ticket via Help desk.


In Topic: Full Width Cs Cart 4.3

20 May 2019 - 09:10 AM

Hello all... Im using cs cart 4.3 with energot theme.... I cant change the layout to full width... After hours of searching and doing things like setting in current layout property to full width or fluid the result is always at 1200px. I tried change the container and grid tpl with container-fluid, row-fluid and then size was smaller than before.. Do we have a solution ?

 

You should change the width in layout settings:

 

https://docs.cs-cart...outs/index.html


In Topic: 4.10.1 Rc Is Available—Try The New Version Before The Official Release

05 May 2019 - 11:11 AM

Please make sure that you are testing this in the 4.10.1 RC installation

 

Hi,

 

The key to try  the upcoming Multi-Vendor Ultimate is not working:

https://i.imgur.com/bFd7l0y.png