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sycorp

Member Since 25 Feb 2011
Offline Last Active Apr 08 2021 12:48 AM
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Topics I've Started

Mobile View Cart Stopped Working

09 December 2020 - 08:29 PM

Has anyone had recent issues with customers not being able to view the cart when accessing by phone on a mobile theme. 

 

This seems to have just started recently yet we have not made any software changes to our site nor done any updates. It doesn't seem to matter whether it's Android or iphone. 

 

Customer can add product to the cart, it will show 1 item in cart, but clicking the cart icon does not do anything. It works correctly however on desktop, so it's just mobile. 

 

We are on 4.11.3 and using a responsive theme. Tried clearing caches

 

Any ideas would be much appreciated

 

Thanks, 

Malcolm 


Image Size When Clicking On Product Detail Page Image

22 January 2020 - 08:48 PM

We seem to be having an issue since updating to the latest Cscart 4.11.2. 

 

Our product images are 900 x 900 in size, but when on the Product Detail page, and the customer clicks on the Image, it opens a box displaying a larger photo, but not at full size, and there isn't a way to zoom in or enlarge the photo to full size. 

 

See attached. It seems to display a 500 x 500 sized photo but with no zoom icon and clicking on the image doesn't enlarge it. If I right click on the image and save it saves full size, so it looks like the window is restricting the size. 

 

We have the Image Zoom addon enabled, and can see the detail image when hovering over the thumbnail, but not when clicked. 

 

Is there a new setting that needs to be turned on? Or is this perhaps a bug? 

 

Thanks, 

Malcolm