Thank you for your reply Tbirnseth
I have the Google Analytics addon enabled and the ID correctly placed there. I also have the option to track e-commerce transaction checked. I am not sure what this is supposed to do under google analytics.
However, for the conversion of google adwords google support provides a code that needs to be placed in the order complete checkout page.
After reading a lot about this in this forum I have placed a hook and the code in the order_confirmation.post.tpl as recommended on a similar post.
However, when checking no code shows in the final checkout page after an order is placed (should be the so called "thank you" page) even if the hook is in place and should be there
can you explain me better the difference between the addon and the conversion tracking code that the google support wants me to add?
please advise
thank you
If the hook is not being called, then you will have to contact the vendor of your theme to find out why. It would be very strange for a cs-cart theme vendor NOT to support the order_confirmation.post.tpl hook since that would break a ton of things.
What is the content of your order_confirmaiton.post.tpl file:
Enabling the Google Analytics addon and entering the appropriate credentials should be all you need for conversion code. You shouldn't have to add anything yourself. Are you sure you have your credentials set properly?