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Member Since 17 Oct 2010
Offline Last Active Jul 02 2020 04:33 PM

Posts I've Made

In Topic: No Customer Information On Completed Order

24 June 2020 - 12:57 AM

Next order came through fine so it was a one-off.  Ended up just voiding the order.

Could this be what happens when a customer has their cookies turned off?  

In Topic: Structured Data Add-On For Google

12 March 2020 - 02:37 PM

What sections are not being picked up. I have the simtech one, seems ok

Same ones as yours, missing gtin and brand.  However,  I do have it fixed now with help from Simtech.  There is a setting in the add-on that needs to be checked for Global Identifier which I did not have turned on. (doh!) I turned it on and now Google does pick it up.  For brand, you have to set up the brand field in product features and use that as opposed to Google Export features under Features Tab of a product. 


They did have to change something in my cart but said it would be fixed in the next version of the add-on. And of course, reviews do not show unless you actually have a review for your product.  I do need to go through all my products and add the Brand to the brand field (not Google Export Features) but for those that I have already done that, it works fine and I get zero errors or warnings from Google.