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Member Since 05 Jun 2021
Offline Last Active Jun 05 2021 03:36 PM

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    1658 Milwaukee Ave, Chicago, IL, 60647, United States
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    UPbook.com is an innovative software and phone system platform that helps medical practices turn their reception desk into an efficient revenue source, announces a new partnership with Far Out Solutions, a global IT and Managed Services Provider.

    UPbook is a Front Desk Management Software for medical practices, that revolutionizes the way your team schedules appointments. UPbook’s ultimate goal is to create a five-star front desk by giving your team the tools they need to turn more conversations into appointments and wowing your patients with your level of service.

    For more information, visit upbook.com

    UPbook Product Details
    Free State of The Art Phone: Get Free State of the Art Phone (Yealink SIP-T53). A great VOIP system to manage your practice efficiently.

    Call Tracking: Track the rate of calls that are being booked or not booked by your front desk team.

    Call Routing: Off-load the front desk of non-critical calls so they can focus on what matters: in-person clients and inbound appointment requests for new and existing clients.

    Paperless Fax: Send long-distance paperless faxes to your clients anywhere, without any additional charges.

    Unlimited Local & Long Distance Calls: Ditch your old phone vendor and save up to $2000 on your phone bills with UPbook’s Phone System.

    Unlimited Voice Mailboxes: Receive the recordings via email and shorten your response cycle without having to “dial-in” to listen to your voicemail.

    Call Blocking: Use a No-Ring list that your team can add to on-the-fly. This will not block the call entirely but just sends it to voicemail so your team can review it when they are not busy with clients.

    Paging & Intercom: Use the Paging & Intercom functionality to either page all or page specific phones and make announcements.

    Smart Attendant: Provide a better user experience with customized messages for each client.

    Know Who's Calling Before Answering: You would know who is calling before answering the phone, be it a new client that seeks an appointment or an existing client who wishes to reschedule it.

    Track Appointment Scheduling Rate: The new client scheduling rate is one of the most important metrics in the practice. The rate at which you are scheduling appointments from your inbound calls will directly impact how full your appointment book will be.

    Missed Call Analysis: Know in real-time whenever calls are not answered or bookings not made. UPbook will identify these opportunities so your front desk can quickly follow up.

    UPbook has become a Bronze-level Strategic Initiative Partner, and VMAE welcomes them to our community and expresses gratitude for their support!

    “Too often a practices front desk is their number one vulnerability and UPbook is on a mission to reverse this. Our goal is to turn practice phones and the people answering them into key drivers of their revenue and success” stated Dr. Michael Warren, CEO of UPbook. Warren explains “Our veterinary-specific front desk optimization platform was designed to help practices monitor customer service, improve workflow, convert and retain more clients, and enjoy a happier more rewarded team – all the while allowing the owner to save 100% of their phone bill which they can immediately cancel. UPbook’s VOIP phone system is a gamechanger in the industry, and our ‘turn callers into clients’ dashboard finally gives managers and owners total transparency into what is happening with their greatest leverage point – their front desk. The UPbook dashboard monitors CSR performance and creates accountability but also gives the front desk team more motivation to excel…so everyone wins. And our system includes a robust telemedicine app, plus conversational texting and other exciting cutting-edge features are being developed right now at no additional cost.”

    To discover how UPbook can help your VMA members, visit www.upbook.com. You are also enthusiastically invited to book a chat with one of the team’s key members, Melani Seymour, who is a senior practice growth strategist with UPbook. Feel free to call 800.469.1871×309 or email Melani at mseymour@upbook.com.

    Thanks, UPbook, for your partnership and for your commitment to the success of veterinary practices.

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