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Member Since 11 Feb 2010
Offline Last Active Apr 30 2011 07:02 AM

Topics I've Started

Ticket system / Helpdesk like at cs-cart.com

14 April 2011 - 07:17 AM


I'm interested how the helpdesk here at cs-cart.com is working... as far as I can see, at cs-cart.com is a version of cs-cart itself running, is this correctly?

And if so, the helpdesk is inbuild there? Is the helpdesk somehow made with the form builder?

I ask, because one of our shop is planned to sell digital goods only, like cs-cart.com does.. means software, perhaps also with a license area and of course the download area... and, at least, a ticket / communication system wouldn't be bad...

How is this solved at cs-cart.com? Or is there any other software-script included in the helpdesk?

Best regards

Addon: My Changes ... what is it?

12 April 2011 - 12:27 PM

Simple question, but what is the addon "My Changes" and what is it good for?

Demo Skins Panel - Dropdown list empty

12 April 2011 - 09:26 AM

Hello community,

I have set up the demo skins panel and it shows up.

The problem is, that the drop down list with the available skins are empty, even I've installed a view skins.

Cache already clear.

Any ideas?

Getting new variables into the invoice

12 April 2011 - 06:16 AM

Hello community,

I'm looking for how to get new variables into the invoice... (pdf and html print)
I'd like to show there the user ID + the login name ...

Someone got a hint for me?

Database: Column "referer" in table "cscart_users". What is it good for?

08 April 2011 - 01:56 PM

Hello community,

When I view the database column "referer" in the table "cscart_users", I see only empty entries.

I ask, because I've never seen any referer-system in cs-cart... what is supposed to be there, an id-number or a name or an username?

How to get this column filled? Is there a general referer system in cs-cart I just can not see or I just have to install and set up?

Best regards.