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Member Since 05 Sep 2009
Offline Last Active Jun 19 2018 12:36 PM

Topics I've Started

Paypal Express Problems

10 May 2018 - 10:57 AM

I have two issues with Paypal express payment; (i'm on 4.3.9 version)
Problem 1: I charge no surcharge for payments with Paypal, but the payment notification email from PayPal shows the line "Surcharge" on the subtotal, it's €0, but it still shows and I don't want it to show.
Helpdesk told me to change a piece of code in Design->Documents->Invoice but my software version doesnt have that option. Is there another way to do it?
Problem 2: When a customer pays with paypal, me and him or her are getting 2 notification emails, one stating that the order is open and the next one processed, this causes that some customers don't know what is the correct order status, if open or processed.
I have this solved for paypal standard, but the code is different under app/addons/paypal/payments/paypal_express.php. Is there a solution in order for the customer only get 1 email notification with the final transaction result, and not the "Open" status.
Thank you!

Paypal Express Option Not Showing

16 April 2018 - 11:13 AM

Hi there,


Today I was trying to change my paypal payment solution from standard to the Express one but could not find this option on the payment processors list. I've checked the "app/addons/paypal/payments/" and it's there, but somehow PayPal Express it's not showing on the admin side. Am I doing something wrong?


Thank you,