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Figure 8 Software

Member Since 26 Feb 2021
Offline Last Active May 16 2022 09:41 PM
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Topics I've Started

Service Unavailable When Viewing Cart Or Checkout In Ms Edge Browser

07 December 2021 - 11:57 PM

I am getting the dreaded "Service Unavailable" error when attempting to view a Cart of Checkout when using Microsoft Edge. This is not repeatable on any other browser. Inspecting the checkout page shows me the following message:

 

<!--
 
Exception
 
Message
Serialization of 'SimpleXMLElement' is not allowed
 
Error at
app/Tygh/Backend/Cache/File.php, line: 53
 
Backtrace
File:app/Tygh/Backend/Cache/File.php
Line:53
Function:serialize
 
File:app/Tygh/Registry.php
Line:456
Function:set
 
File:app/Tygh/Registry.php
Line:95
Function:_saveCache
 
File:app/functions/fn.cart.php
Line:3996
Function:set
 
File:app/controllers/frontend/checkout.php
Line:624
Function:fn_calculate_cart_content
 
File:app/functions/fn.control.php
Line:685
Function:include
 
File:app/functions/fn.control.php
Line:434
Function:fn_run_controller
 
File:index.php
Line:25
Function:fn_dispatch
 
 
-->
 
Any ideas on how to resolve this?

Blog Image Sizes

18 November 2021 - 10:44 PM

When I add a blog item and use the Add-on to upload an image, the thumbnail looks fine, but when I click on the blog item, this image loads at the top of the page, but in a very unattractive size. It is also not consistent. 

 

Here is some sample code:

 

<img class="ty-pict cm-image" id="det_img_25" src="https://buybcfoodand...cansu-emir.jpg"alt="Meet Cansu &amp; Emir from the Okanagan Pasta Company" title="Meet Cansu &amp; Emir from the Okanagan Pasta Company" width="232" height="151" srcset="https://buybcfoodanddrink.com/images/blog/23/cansu-emir.jpg 2x" style="opacity: 1;">

 

As you can see, some template is injecting the size width="232" height="151" and I would simply like to remove this and manage it with CSS....or edit the template with some more reasonable image size. 

 

I have looked in:

 

design/themes/YOUR_THEME/templates/addons/blog/hooks/pages/page_content.pre.tpl

design/themes/YOUR_THEME/templates/addons/blog/hooks/pages/page_extra.pre.tpl

 

and common/image.tpl

 

none of these templates allow me to change or have control over width="232" height="151". I'm sure that this is dynamic because on another blog post, this is the resulting HTML:

 

<img class="ty-pict cm-image" id="det_img_29" src="https://buybcfoodand...offee-cake.jpg"alt="Delicious Cardamom Coffee Cake" title="Delicious Cardamom Coffee Cake" width="512" height="342" srcset="https://buybcfoodanddrink.com/images/blog/23/cardamom-coffee-cake.jpg 2x" style="opacity: 1;">

 

For now, I am simply hiding the image using:

 

.ty-blog-grid .ty-wysiwyg-content .ut2-blog__img-block {
   display: none;
}
 
but I would like to have control over this image so that I can make a blog post attractive and consistent. Any ideas? Thank you!

 


Admin Login Leads To 404 Error

23 August 2021 - 05:38 AM

When logging in to our Admin area, the site wants to go to:

 

domain.com/admin.php?dispatch=admin.php

 

This gives us a 404 error. Should not the URL after login simply be:

 

domain.com/admin.php

 

Can anyone thinks of a reason why it is generating the ?dispatch=admin.php suffix?

 

Thank!


Upgrade Php Version

16 March 2021 - 07:15 PM

I have done a search for this and haven't been able to find any documentation on it. I would like to upgrade the version of PHP that my CS Cart Multivendor Ver 12.X is running on.

 

Is there any danger to this? 

 

Does anyone have experience with an upgrade of this nature and did it cause any issues or downtime?