Jump to content

 

Brennie369

Member Since 17 Mar 2008
Offline Last Active Feb 25 2019 10:41 PM
*****

#285326 Fedex No Longer Showing As A Shipping Option

Posted by Brennie369 on 02 October 2017 - 01:58 PM

In case anyone else runs into this same issue, here's the responses from support:

 

FedEx support said:

 

The problem with this request is that you are requesting SmartPost service but there are not SmartPost details supplied in the request. The request I am seeing shows that your application is not sending SmartPost details. If this is not supplied, you will request an error. Unfortunately I cannot say exactly how you would need to fix your application, but we are not receiving this information from you. If we do not receive it in the request, the request will not be successful.

 

So I contact CS-Cart support and was told this:

 

Unfortunately, it seems that the issue is caused by a bug in the current version of CS-Cart. Our engineers are working on it and I will contact you as soon as I get any result from them.

Please let me note that we now have official bug fixing time-frames. You can find the information about them in the article on the following page:

https://www.cs-cart....bug-fixing.html

This bug relates to the Minor severity so the maximum waiting time is 45 days. We apologize for any possible inconvenience.




#282155 Out Of Stock Items Showing As In Stock

Posted by Brennie369 on 04 August 2017 - 01:12 PM

Hi All,

 

I have a few items that I marked with 0 quantity (out of stock), but they are showing as In Stock in the store.

 

In settings, I do have Enable inventory tracking checked, and I have Show out of stock products checked. On the products, I have the quantity set as 0. Am I missing a step?

 

Edit: I found the missing step. In the product I need to select an Inventory option (track with or without options or don't track).




#272397 Removing Spaces In Totals Area Of Invoice Template

Posted by Brennie369 on 07 March 2017 - 07:52 PM

I am hoping this is possible: When editing the invoice document (via Design > Documents > Invoice), I see in the totals section at the bottom that all of these fields are there:

{{ __("subtotal") }}	{{o.display_subtotal}}
{{o.tax_name}}	{{o.tax_total}}
{{ __("shipping") }}	{{ o.display_shipping_cost }}
{% if o.coupon_code %}
{{ __("coupon") }}
{% endif %}	{% if o.coupon_code %} {{o.coupon_code}} {% endif %}
{% if o.raw.discount %}
{{ __("including_discount") }}
{% endif %}	{% if o.raw.discount %} {{o.discount}} {% endif %}
{% if o.raw.subtotal_discount %}
{{ __("order_discount") }}
{% endif %}	{% if o.raw.subtotal_discount %} {{o.subtotal_discount}} {% endif %}
{{ __("total") }}	{{o.total}}

Many times are are no tax, discount or coupon codes, so in the printed invoice it leaves an empty space where those fields would go. When it prints it often prints just the final total on a new page. So I am wondering if there's a way to have the invoice remove those empty spaces so it's condensed to single lines when there's no data for those fields to print?




#265155 Would These Vps Hosting Specs Suffice For A Cs-Cart Site?

Posted by Brennie369 on 28 November 2016 - 08:20 PM

Hi Mongoose,

 

My current (shared) hosting is $250 per year plus $99.99 for the SSL Certificate.




#264568 Anyone Else Have Issues Upgrading On A Shared Server?

Posted by Brennie369 on 21 November 2016 - 04:01 PM

Just to update on this topic, I had CS-Cart support complete my upgrade to 4.1.1. I did remove the statistics table after uninstalling that addon, and that GREATLY reduced the size of my database which I think was the issue.

 

Thank you to Igor in support with this issue, and to everyone in these forums that responded.




#240936 Invoice Appearance Changed After Upgrade To 4.3.5

Posted by Brennie369 on 21 January 2016 - 06:24 PM

FYI I got this fixed with CS-Cart support. Here are the fixes:

 

1. Replace the following part of code:

<td style="padding: 5px 10px; background-color: #ffffff; font-size: 12px; font-family: Arial;">
{$oi.product|default:__("deleted_product") nofilter}
{hook name="orders:product_info"}
{if $oi.product_code}<p style="margin: 2px 0px 3px 0px;">{__("sku")}: {$oi.product_code}</p>{/if}
{/hook}
{if $oi.product_options}<br/>{include file="common/options_info.tpl" product_options=$oi.product_options}{/if}
</td>

with this one:

<td style="padding: 5px 10px; background-color: #ffffff; font-size: 12px; font-family: Arial;">
{$oi.product|default:__("deleted_product") nofilter}
{hook name="orders:product_info"}
{if $oi.product_code}<p style="margin: 2px 0px 1px 0px;">{__("sku")}: {$oi.product_code}</p>{/if}
{/hook}
{if $oi.product_options}{include file="common/options_info.tpl" product_options=$oi.product_options}{/if}
</td>

in the invoice.tpl file located in the design/backend/mail/templates/orders directory of your CS-Cart installation.


2. Replace the following part of code:
{if $order_info.points_info.price}
<p>{__("price_in_points")}: {$oi.extra.points_info.price}</p>
{/if}

with this one:

{*{if $order_info.points_info.price}
<p>{__("price_in_points")}: {$oi.extra.points_info.price}</p>
{/if}*}

in the invoice_body.tpl file located in the design/backend/mail/templates/addons/reward_points/orders directory of your CS-Cart installation.


3. Replace the following part of code:
<td style="padding: 5px 10px; background-color: #ffffff; font-size: 12px; font-family: Arial;">
{$oi.product|default:__("deleted_product") nofilter}
{hook name="orders:product_info"}
{if $oi.product_code}<p style="margin: 2px 0px 3px 0px;">{__("sku")}: {$oi.product_code}</p>{/if}
{/hook}
{if $oi.product_options}<br/>{include file="common/options_info.tpl" product_options=$oi.product_options}{/if}
</td>

with this one:

<td style="padding: 5px 10px; background-color: #ffffff; font-size: 12px; font-family: Arial;">
{$oi.product|default:__("deleted_product") nofilter}
{hook name="orders:product_info"}
{if $oi.product_code}<p style="margin: 2px 0px 1px 0px;">{__("sku")}: {$oi.product_code}</p>{/if}
{/hook}
{if $oi.product_options}{include file="common/options_info.tpl" product_options=$oi.product_options}{/if}
</td>

in the invoice.tpl file located in the design/themes/[CUSTOMER_ACTIVE_THEME]/mail/templates/orders directory of your CS-Cart installation, where [CUSTOMER_ACTIVE_THEME] is active theme of your storefront.


4. Replace the following part of code:
{if $order_info.points_info.price}
<p>{__("price_in_points")}: {$oi.extra.points_info.price}</p>
{/if}

with this one:

{*{if $order_info.points_info.price}
<p>{__("price_in_points")}: {$oi.extra.points_info.price}</p>
{/if}*}

in the invoice_body.tpl file located in the design/themes/[CUSTOMER_ACTIVE_THEME]/mail/templates/addons/reward_points/orders directory of your CS-Cart installation, where [CUSTOMER_ACTIVE_THEME] is active theme of your storefront.


5. Clear the template cache by removing the var/cache directory of your CS-Cart installation.

 




#176574 changes aren't showing in 4.0.2

Posted by Brennie369 on 01 February 2014 - 07:13 PM

Interesting - they just released another upgrade to 4.0.3 today and it seems to have restored my payment icons.