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  • #005980

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Paypal Pro Partial Refunds = Canceled Order

Posted by IsItFast on 10 August 2015 - 07:43 PM

It seems when I issue a partial refund for an order through my PayPal account it changes the status of the order from approved to canceled. This has caused some major issues since the order shouldn't be canceled over a partial refund. I know in version 2.1.4 I never had a problem issuing partial refunds. I am at least speculating that when I issue the partial refund it is getting reported back to the cart from PP that the order has been canceled. May be happening with normal PayPal transaction too but I am just now figuring out to keep an eye on any orders I have to edit manually for a customer so I'll report back with more information as I find it.

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