Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

No notification of product reviews? Rate Topic   - - - - -

 
  • steve
  • Member
  • Members
  • Join Date: 03-Apr 06
  • 37 posts

Posted 28 November 2008 - 06:42 AM #1

Hi,

I am running an earlier version of cs cart [1.35] I think.

We just enabled 'Product Review' and all working OK - but I [administrator] am not getting an email to advise us that products reviews have been created - so we ca authorise them.

Are we supposed to get an email notification? If so - any ideas why I am not?

Thanks
Steve

 
  • The Tool
  • Been Here Way Too Long Member
  • Members
  • Join Date: 30-Mar 07
  • 3876 posts

Posted 28 November 2008 - 09:17 AM #2

Did you specify an email address in Addons-->Comments and Reviews?

 
  • steve
  • Member
  • Members
  • Join Date: 03-Apr 06
  • 37 posts

Posted 28 November 2008 - 09:44 PM #3

Thank you Tool Outfitters, for your help but I do not seem to have an 'Add on' area within my version Admin panel.

I do have an 'Add on' directory within my customer folder in Template manager but the pages there contain no email addresses?

Regards
Steve

 
  • The Tool
  • Been Here Way Too Long Member
  • Members
  • Join Date: 30-Mar 07
  • 3876 posts

Posted 28 November 2008 - 10:26 PM #4

Where did you enable product reviews? The version would help. You can find it in DB Backup setting.

 
  • steve
  • Member
  • Members
  • Join Date: 03-Apr 06
  • 37 posts

Posted 28 November 2008 - 11:26 PM #5

1/ Can't seem to easily see a version number in my admin or support help desk area - but purchased the cart on Apr 21, 2006. [so maybe 1.3.3]?

2/ Enabled ' Product Reviews' in Admin area - ADMINISTRATION > MODULES

Thanks,
Steve

 
  • The Tool
  • Been Here Way Too Long Member
  • Members
  • Join Date: 30-Mar 07
  • 3876 posts

Posted 30 November 2008 - 09:20 PM #6

If it's 1.3.3 then that would certainly explain it. I didn't come in until 1.3.4 and I am surprised they even had Product Reviews in 1.3.3.

Looks like it's time to upgrade.?