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Open Order without any customer information ? Rate Topic   - - - - -

 
  • netra4u
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  • Join Date: 09-Jan 08
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Posted 18 August 2008 - 10:44 PM #1

I got new open order without any customer information.

I have register customer only to buy and store payment & google Payment.

This is first I getting this kind order.

I do not see any customer information on order and no payment.

At least order status is open instead process.

Anybody know why or how this happen ?
CS-Cart Version 2.2.4

 
  • Darius
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Posted 19 August 2008 - 02:36 PM #2

I had same problem. Support team fixed this but cannot remember what they done.

 
  • zoom4267
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Posted 19 August 2008 - 02:50 PM #3

did you check your settings to see if you have it so they dont have to log in and register?
Lisa

http://www.skytopdesigns.com Web designs and Development

 
  • netra4u
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Posted 19 August 2008 - 10:46 PM #4

did you check your settings to see if you have it so they dont have to log in and register?


I try to process an order by myself.

There was no way to process check out without create an account.

hum...
CS-Cart Version 2.2.4

 
  • moka
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Posted 23 August 2008 - 10:10 PM #5

It happens when someone walks away and then comes back a few hours later and hits checkout.

Here's the fix to prevent it from happening again...


http://forum.cs-cart...iew&vbug_id=797

 
  • Darius
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Posted 26 August 2008 - 05:06 AM #6

Thank you,

Experienced same problem today. Processed status order without email and details.

Hope this helps.