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Refund On Order Cancellation Rate Topic   - - - - -

 
  • mohsin1631
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  • Join Date: 18-May 22
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Posted 24 July 2022 - 01:01 PM #1

Hi i am using stripe connect to test payments. I cannot track what happen to the order payment after vendor or store admin decline or cancel the order where does it go?? does not have record in the accounting section


 
  • CS-Cart team
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Posted 26 July 2022 - 03:18 PM #2

Hello!

 

In order to make a refund, please use the RMA add-on.


Sincerely yours, CS-Cart Support Team

 

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