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Communication Rate Topic   - - - - -

 
  • mohsin1631
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  • Join Date: 18-May 22
  • 76 posts

Posted 27 June 2022 - 10:07 AM #1

Message center module provide 2 types of communication

1. vendor to customer

2. vendor to admin

 

what i want is direct customer to admin communication from customer side.

 



 
  • CS-Cart team
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  • Join Date: 04-Apr 11
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Posted 27 June 2022 - 01:41 PM #2

Hello!

 

In case when Customer-to-seller communication option is enabled, the communication thread with the customer will be available for both vendor administrator and marketplace administrator.

 

Also, you can give a try to the built in add-on Re:plain Telegram chat, it will allow your customers to contact directly with those chat operators, that you will add manually.

 

I hope it will help you.


Sincerely yours, CS-Cart Support Team

 

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