[ponloencasa]

Okay. I have been working with CS Cart for about 10 months now. I initially bought this system because in their ads they mentioned that it was an Amazon clone. I have sold with Amazon and at least the sales system is not even similar. For example, I have a huge problem with the seller plan system.
This system of plans is not effective at all, why? Simple, the plan system was created to charge sellers a fee or % for their sales or a fixed monthly payment. This is not practical at all and forces businesses to work under a method that may not be the most convenient, why? Because they are forcing the owners of the CS Cart platforms to work with fixed rates for categories and not variable rates for departments.

Let's say I have a restaurant dining department and a bakery department. Each of them has a different tax rate. Now, some restaurants sell cakes and if they are under a plan that only includes dinners, they cannot sell cakes and I cannot merge both categories into 1 single plan because they work with different tax percentages. The same happens with many businesses that sell products from different categories.

CS Cart should eliminate the plan system or at least create a mechanism that allows % tax to be applied to each category individually and that sellers can sell under any category freely, as Amazon does.

 

When you sell on Amazon, that you add a product and then choose the category, that category already has a % or rate established allowing sellers to freely put products in any department.

 

Now, how can I pass this feedback to CS Cart to see if they can improve this in the future?

 

 

 

 

 

 

 

 

 

 

[CS-Cart team]

Thank you for your feedback.

 

In the Multi-Vendor Plus and Multi-Vendor Ultimate the requested feature already exists, the Vendor Plans: Commissions by Category add-on. So in case you are using the Multi-Vendor Standard, you may upgrade your license to Plus or Ultimate edition, in order to be able to use this add-on.

 

Hope this helps.

[ponloencasa]

Hi! Thanks!!! Yes, I use Multivendor Plus

 

 

Thank you for your feedback.

 

In the Multi-Vendor Plus and Multi-Vendor Ultimate the requested feature already exists, the Vendor Plans: Commissions by Category add-on. So in case you are using the Multi-Vendor Standard, you may upgrade your license to Plus or Ultimate edition, in order to be able to use this add-on.

 

Hope this helps.

[ponloencasa]

Quick question. Transaction fee it's discounted from the total cost of the product, or it's charged to the client at the time of the payment as an extra fee? 

 

Example, sellers put an ice cream at $5 and the Fee under dairy products will discount the website fee from that $5 or will charge client the $5 plus the charge fee?

 

 

Thank you for your feedback.

 

In the Multi-Vendor Plus and Multi-Vendor Ultimate the requested feature already exists, the Vendor Plans: Commissions by Category add-on. So in case you are using the Multi-Vendor Standard, you may upgrade your license to Plus or Ultimate edition, in order to be able to use this add-on.

 

Hope this helps.

[CS-Cart team]

You're welcome

 

The product's price is not affected by the commission's Transaction fee set up in the vendor plan. It only affects the revenue that vendor receives from the transactions.

 

So in case vendor wants to compensate the commission, he/she can increase the price of his/her products.

[ponloencasa]

I understand, but if I use the add on to set % by categories, that % is deducted from product's price, right?

 

 

You're welcome

 

The product's price is not affected by the commission's Transaction fee set up in the vendor plan. It only affects the revenue that vendor receives from the transactions.

 

So in case vendor wants to compensate the commission, he/she can increase the price of his/her products.

[CS-Cart team]

In case of the Vendor Plans: Commissions by Category add-on, it works similar to the commission of the Vendor plans add-on, cutting revenue that vendor gets from an order.

[ponloencasa]

I think I have found a bug or a gap here.

 

The Vendor Plans: Commissions by Category work for each department and subcategory, right?

 

Ok, the problem is here. Example, I have the main category named

 

Electronics

 

Under electronics, I have 9 subcategories. 

 

 

TV & Video

Home Audio & Theater

Camera, Photo & Video

Cell Phones & Accessories

Home Phones

Video Games

Car Electronics

Musical Instruments

Electronics Accessories & Supplies

 

 

If I set for example 15% under Electronics Category, it will override the Plan % but also the Subcategories % if applied. If I don't set a % In electronics, it will apply the Vendor plan's add-on % overriding the Subcategories % applied, or the overrides govern from Child category to Category been the child category the one that govern?

 

 

What happen is. When I add a TV from one vendor to the store, that TV it's added to main category (Electronics) and Subcategory (TV & Video) and then to child category (Tv´s)

 

For this, something that makes sense to me is deactivating the vendor plan, and I don't know if that can be done. 

 

And then, how the % works when this add-on Vendor Plans: Commissions by Category  it's under every single category, subcategory and child category. What % fee govern here and who override who?

 

 

In case of the Vendor Plans: Commissions by Category add-on, it works similar to the commission of the Vendor plans add-on, cutting revenue that vendor gets from an order.

[CS-Cart team]

As it is stated in the documentation:

Any commission by category will override the commission from the vendor plan settings, but only for that particular category and plan.

 

A child category will inherit commissions from its parent category, unless you manually set the commission for the child category.

 

Please check this one article for the details:

https://docs.cs-cart...gory/index.html