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Error Message Could Not Be Sent. Mailer Error: Smtp Connect() Failed. Https://github.com/phpmailer/phpmailer/wiki/troubleshooting Rate Topic   - - - - -

  • bopari
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  • Join Date: 15-Oct 18
  • 8 posts

Posted 22 October 2021 - 06:04 AM #1

email function not working on my cs cart

Upgrade 4.9.1 - 4.9.2


i got below error


Error Message could not be sent. Mailer Error: SMTP connect() failed. https://github.com/P...Troubleshooting


kindly provide me solution.



  • tbirnseth
  • CS Cart Expert
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  • Join Date: 08-Nov 08
  • 12116 posts

Posted 23 October 2021 - 08:59 PM #2

The message indicates that cs-cart could not connect to your SMTP server.  It could be either a network issue or it could be the authentication credentials you are using for your SMTP server.


Without greater detail of your SMTP email setup, hard to help beyond the obvious.

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Posted 25 October 2021 - 08:10 PM #3

Check whether you are specifying a port or not: https://www.fdgweb.c...-cs-cart-email/


Also, make sure this port is open if you are using a VPS or dedicated.


If you are trying to use Gsuite/Office 365 for smtp .. that is a whole other problem.

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