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Cs Cart Smtp Email Sending From Local Servers Ip Rate Topic   - - - - -

 

Posted 31 August 2021 - 04:14 PM #1

Hi Guys,

 

We used to use our local mail exchanger on our server for sending and receiving emails, however, we then decided to use Gmails G-Suite as this is much better than the cPanel equivalent mail program. All emails are now sent and received via Gmail.

 

Shortly after using G-Suite's gmail with our own custom domain name we got banned off Hotmail, Outlook and Live.

 

The returned error message from outlook/live/hotmail is the below

 

SMTP error from remote mail server after pipelined MAIL FROM:<saxxx@xxtoxxylxling.com> SIZE=68775:
    550 5.7.1 Unfortunately, messages from [109.XXX.XX.193] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140).

 

 

 

The problem is, the IP its returning is that of the server and not Gmails Gsuits IP.

 

This would leave me to believe the email settings I enter for SMTP in CS Carts Settings > E-mails are not actually doing anything. 

 

Is there another way to hard set the SMTP server to stop CS Cart sales receipts etc being sent via what seems like PHP mail and not SMTP as entered in settings?

 

Thank you.

 



 
  • harmsmitsdev
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Posted 31 August 2021 - 07:27 PM #2

Hi Guys,

 

We used to use our local mail exchanger on our server for sending and receiving emails, however, we then decided to use Gmails G-Suite as this is much better than the cPanel equivalent mail program. All emails are now sent and received via Gmail.

 

Shortly after using G-Suite's gmail with our own custom domain name we got banned off Hotmail, Outlook and Live.

 

The returned error message from outlook/live/hotmail is the below

 

 

The problem is, the IP its returning is that of the server and not Gmails Gsuits IP.

 

This would leave me to believe the email settings I enter for SMTP in CS Carts Settings > E-mails are not actually doing anything. 

 

Is there another way to hard set the SMTP server to stop CS Cart sales receipts etc being sent via what seems like PHP mail and not SMTP as entered in settings?

 

Thank you.

 

Or you can just add the IP to SPF and all according tools. Nonetheless, you might want to check whether you have set the email sending method to SPF in Settings / Emails. If you just enter the details its not enough, you also have to specifically enable SMTP sending of emails.


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Posted 01 September 2021 - 03:41 PM #3

Or you can just add the IP to SPF and all according tools. Nonetheless, you might want to check whether you have set the email sending method to SPF in Settings / Emails. If you just enter the details its not enough, you also have to specifically enable SMTP sending of emails.

 

Hi,

 

Thanks for the reponse.

On the server side the emails are correctly setup to work off Gmails G-Suite server. We receive and send mail only through Gmail.

The issue I am having is that CS Cart seems to be sending via PHP mail instead of through the given SMTP details.



 
  • tbirnseth
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Posted 02 September 2021 - 07:05 PM #4

Hi,

 

Thanks for the reponse.

On the server side the emails are correctly setup to work off Gmails G-Suite server. We receive and send mail only through Gmail.

The issue I am having is that CS Cart seems to be sending via PHP mail instead of through the given SMTP details.

 

Your statements are contradictory.  You can't both have emails going to G-suite AND PHP Mailer.  What @chris was trying to say is that in your DOMAIN, if you setup an SPF record properly then the IP in the email will match what's in the SPF and the providers will accept your emails from G-suite.


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