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Valid Coupon And "no Such Coupon" Message Rate Topic   - - - - -

 
  • paulina
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Posted 08 May 2021 - 11:09 AM #1

Hi there,

 

we have a little problem with a message showed to our customers after they introduce a valid coupon code. Although the code is correct and it gives a discount, the alert mesage "No such coupon exists. Please try again" is shown. Do you maybe know where to change it?

 

Attaching screen, not in English but probably it's understandable.

 

https://ibb.co/FgZJf6Z

 

Thank you,

 

Paulina



 
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Posted 10 May 2021 - 05:55 AM #2

Do you offer any other promotions with the "Stop other rules" setting enabled?


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  • paulina
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Posted 10 May 2021 - 07:13 AM #3

No, no such case, unfortunately.



 
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Posted 10 May 2021 - 01:06 PM #4

Try to create the same promotion from scratch


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  • paulina
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Posted 12 May 2021 - 06:19 PM #5

I did, but it's still showing up.



 
  • tbirnseth
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Posted 12 May 2021 - 06:51 PM #6

Can you recreate your problem on the demo site?  If not, you might have a 3rd party addon that is doing something with promotions.


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