Have the same problem. Contacted Stripe Support many times - no luck. I started looking for other options, maybe different payout gateway. Keep us informed with this.
Have the same problem. Contacted Stripe Support many times - no luck. I started looking for other options, maybe different payout gateway. Keep us informed with this.
The best solution for marketplace is Express account with separate charges and transfers.
If you need to control the timing of transfers or need to transfer funds from a single payment to multiple parties, use separate charges and transfers instead.
Separate Charges and transfers: If you platform need more flexibility in how funds move than destination charges can provide, you can create the charge on your platform account and separately transfer funds to the connected account. The tradeoff is a more complex integration. This is recommended for Custom and Express accounts..
=>Express accounts: These accounts give you (the main account/platform) a bit more leeway in terms of the ability to manage payout schedules, customize the flow of funds, and control branding. The account management, on-boarding, and ID verification processes are left to us, Stripe.
=> Custom accounts: With this type of account you would be responsible for creating the accounts for your merchants and connecting them to your main account/platform. It would be a white-labeled solution as they wouldn’t even have access to their accounts. They essentially would not know that they even have a Stripe account.
To avoid this responsibility we recommend a Stripe Connect Express acount.
Links to start building building your integration:
Sorry I deleted a sentence by mistake concerning the custom account:
=> Custom accounts : This would also mean that you would then be responsible for any issues that could occur, such as chargebacks, disputes or refunds.
Therefore Stripe recommends to use Express accounts.