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Cs-Ult - Emails Not Sending To Administrator Email Rate Topic   - - - - -

 
  • daimion
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Posted 20 February 2021 - 01:40 AM #1

I've just recently noticed that email notifications for order statuses are being sent to the main store email address, rather than the storefront email addresses.

 

Am not sure when this started, but in Nov 2020, emails were still being sent to the "Order department e-mail address" that's provided in the Administration > Storefronts section. But since Dec 2020, these notifications have started being sent to the email address provided for the main store (the store that has the CS-Cart Ultimate installation).

 

Does anyone know if this is a bug, or if there was an update that required some new configuration to work properly?



 
  • daimion
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Posted 20 February 2021 - 04:35 AM #2

So turns out this isn't a bug, but now requires configuring in the Notifications > Administrator Notifications section. But the big drawback, is this doesn't allow you to specify different email addresses for different storefronts.

 

 

I've just recently noticed that email notifications for order statuses are being sent to the main store email address, rather than the storefront email addresses.

 

Am not sure when this started, but in Nov 2020, emails were still being sent to the "Order department e-mail address" that's provided in the Administration > Storefronts section. But since Dec 2020, these notifications have started being sent to the email address provided for the main store (the store that has the CS-Cart Ultimate installation).

 

Does anyone know if this is a bug, or if there was an update that required some new configuration to work properly?



 
  • eComLabs
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Posted 22 February 2021 - 06:14 AM #3

So turns out this isn't a bug, but now requires configuring in the Notifications > Administrator Notifications section. But the big drawback, is this doesn't allow you to specify different email addresses for different storefronts.

 

If you remove all items from these new settings, notifications will work in old way


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  • tbirnseth
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Posted 22 February 2021 - 07:22 PM #4

If you remove all items from these new settings, notifications will work in old way

For now....


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  • daimion
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Posted 23 February 2021 - 03:08 AM #5

If you remove all items from these new settings, notifications will work in old way

 

This is a good solution that can serve as a quick fix for now.

 

For now....

 

Unfortunately yes, it seems the email settings in the administration > storefront will be phased out. So it still means having to create multiple admin accounts just to have multiple email accounts. I hope they would at least consider being able to set emails for individual storefront, instead of having to create multiple admin accounts.



 
  • Albert742
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Posted 13 March 2021 - 11:43 AM #6

I've just recently noticed that email notifications for order statuses are being sent to the main store email address, rather than the storefront email addresses.

 

Am not sure when this started, but in Nov 2020, emails were still being sent to the "Order department e-mail address" that's provided in the Administration > Storefronts section. But since Dec 2020, these notifications have started being sent to the email address provided for the main store (the store that has the CS-Cart Ultimate installation).

 

Does anyone know if this is a bug, or if there was an update that required some new configuration to work properly?

For some reason, only password reset emails seem to be affected by this issue, not other types of notification emails that I got without any problem in my case (yes, I will continue to act stupid like this until my issue is fixed).