4.12.1 - Shipping Time & Rate In Backoffice

I was only 1 week out to finally opening my store. I decided to upgraded from 4.11.5 to 4.12.1 before I opened. So far everything is okay ?? except in the back office when I setup a shipping method, then shipping time and rates, save it, test it and nothing in the front end. It does not work. I go in to change the rates but it is blank. All I had typed in is not there. Also, there is nothing in the search when there should be all my rate areas I had setup in the drop down so I can make my choices. Everything is setup as it should be but nothing in the search bar. I can't even click on add all, there is nothing to add.

It took me forever to setup the first rates because of the issue in the search bar. I just keeps stating "Loading". and still is. Not sure how I got the first time rates finally setup after about 18 tries. but it finally had dropped down the rate areas I have setup. Just a fluke I guess.

My shipping was working great before the upgrade.

Any help appreciated.

Kittidid

Try to delete the var/cache directory manually. It helped on one installation recently to solve similar issue

Thank you Ecom. I did delete the var/cache folder. The rate choices do show but it will not let me select USA or any other choice.

Your help is appreciated. Just to let you know, I notice you help a lot of people and this is appreciated from all of us. You are a thoughtful and kind person.

Kittidid

Selection of location tabs id via jQuery (javascript). So if it's not working, most likely you have a 3rd party addon that is generating an error and stopping execution. Check your browser inspector console for error (right-click select inspect).

The only add-ons I have uploaded are noted below.

eCom - Fly to Cart

eCom - Live Search Free
eCom - Order History
eCom - Product Gallery Hover
eCom - Quantity in Cart

eCom: Order Weight (it is uploaded but not installed)
HungryWeb - Responsive FAQs Page (uploaded but not installed)

My browser is the newest version of FireFox and I do not have an inspect option to click on.

Thanks

Kittidid

https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Open_the_Inspector

Yeah,

I already know how to use the web developer. I built websites years ago and used it quite a bit. However, there were no issues found.

Kittidid

The only add-ons I have uploaded are noted below.

eCom - Fly to Cart

eCom - Live Search Free
eCom - Order History
eCom - Product Gallery Hover
eCom - Quantity in Cart

eCom: Order Weight (it is uploaded but not installed)
HungryWeb - Responsive FAQs Page (uploaded but not installed)

My browser is the newest version of FireFox and I do not have an inspect option to click on.

Thanks

Kittidid

Try to temporary disable all 3rd party addons, clear cache and check the result

Tried cache bit and it is still performing the same. Ecom, can you look into this for me for a charge? I just cannot take it anymore. Perhaps you can email me.

Kittidid

Tried cache bit and it is still performing the same. Ecom, can you look into this for me for a charge? I just cannot take it anymore. Perhaps you can email me.

Kittidid

I am afraid, we have no free developers at the moment. May be someone else on the forum can help you.