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4.12.1 - Shipping Time & Rate In Backoffice Rate Topic   - - - - -

 
  • mskitti
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Posted 10 January 2021 - 01:58 AM #1

I was only 1 week out to finally opening my store. I decided to upgraded from 4.11.5 to 4.12.1 before I opened. So far everything is okay ?? except in the back office when I setup a shipping method, then shipping time and rates, save it, test it and nothing in the front end. It does not work. I go in to change the rates but it is blank. All I had typed in is not there. Also, there is nothing in the search when there should be all my rate areas I had setup in the drop down so I can make my choices. Everything is setup as it should be but nothing in the search bar. I can't even click on add all, there is nothing to add.

 

It took me forever to setup the first rates because of the issue in the search bar. I just keeps stating "Loading". and still is. Not sure how I got the first time rates finally setup after about 18 tries. but it finally had dropped down the rate areas I have setup. Just a fluke I guess.

 

My shipping was working great before the upgrade.

 

Any help appreciated.

 

Kittidid



 
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Posted 10 January 2021 - 07:18 AM #2

Try to delete the var/cache directory manually. It helped on one installation recently to solve similar issue


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  • mskitti
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Posted 10 January 2021 - 07:45 PM #3

Thank you Ecom. I did delete the var/cache folder. The rate choices do show but it will not let me select USA or any other choice.

 

Your help is appreciated. Just to let you know, I notice you help a lot of people and this is appreciated from all of us. You are a thoughtful and kind person.

 

Kittidid



 
  • tbirnseth
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Posted 10 January 2021 - 08:54 PM #4

Selection of location tabs id via jQuery (javascript).  So if it's not working, most likely you have a 3rd party addon that is generating an error and stopping execution.  Check your browser inspector console for error (right-click select inspect).


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  • mskitti
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Posted 10 January 2021 - 09:54 PM #5

The only add-ons I have uploaded are noted below.

 

eCom - Fly to Cart

eCom - Live Search Free
eCom - Order History
eCom - Product Gallery Hover
eCom - Quantity in Cart

eCom: Order Weight (it is uploaded but not installed)
HungryWeb - Responsive FAQs Page (uploaded but not installed)

 

My browser is the newest version of FireFox and I do not have an inspect option to click on.

 

Thanks

Kittidid



 
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Posted 10 January 2021 - 10:13 PM #6

https://developer.mo...n_the_Inspector


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • mskitti
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Posted 10 January 2021 - 11:56 PM #7

Yeah,

 

I already know how to use the web developer. I built websites years ago and used it quite a bit. However, there were no issues found.

 

Kittidid



 
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Posted 11 January 2021 - 05:13 AM #8

The only add-ons I have uploaded are noted below.

 

eCom - Fly to Cart

eCom - Live Search Free
eCom - Order History
eCom - Product Gallery Hover
eCom - Quantity in Cart

eCom: Order Weight (it is uploaded but not installed)
HungryWeb - Responsive FAQs Page (uploaded but not installed)

 

My browser is the newest version of FireFox and I do not have an inspect option to click on.

 

Thanks

Kittidid

 

Try to temporary disable all 3rd party addons, clear cache and check the result


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  • mskitti
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Posted 11 January 2021 - 05:58 AM #9

Tried cache bit and it is still performing the same. Ecom, can you look into this for me for a charge? I just cannot take it anymore. Perhaps you can email me.

 

Kittidid



 
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Posted 11 January 2021 - 01:25 PM #10

Tried cache bit and it is still performing the same. Ecom, can you look into this for me for a charge? I just cannot take it anymore. Perhaps you can email me.

 

Kittidid

 

I am afraid, we have no free developers at the moment. May be someone else on the forum can help you.


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