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Warning: V.4.11.5 Is Crashing Our Multi-Vendor Site Rate Topic   - - - - -

 
  • jlinc
  • Advanced Member
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  • Join Date: 22-Jan 20
  • 119 posts

Posted 30 October 2020 - 06:12 PM #1

I just wanted to warn everyone that the latest version of CS- Cart Multi-Vendor (V.4.11.5) is giving us major issues. They all seem to relate to vendors in our Multi-Vendor site. We upgraded our site on Monday and we now experience the following:

 

  • - Vendors are not able to pay their marketplace fees. When a vendor click the "Pay the Fees" button it loops until it times out and crashes. Nobody is able to pay their fees

 

  • - Once someone clicks the "Pay the Fees" button things spike and the website slows to a crawl. So, the site is frequently slowing down.

 

  • - Many of our vendors are no longer able to log into their Vendor Admin panel. With 1,000 shops in our marketplace we are getting a number of complaints as you can imagine.

 

We placed a ticket on Tuesday with CS-Cart support, they got back to us Wednesday and when we immediately replied we got a notice that it will take two more days for them to get back to us.

 

Is anyone else facing problems with V.4.11.5? 



 

Posted 06 December 2020 - 06:39 PM #2

I just wanted to warn everyone that the latest version of CS- Cart Multi-Vendor (V.4.11.5) is giving us major issues. They all seem to relate to vendors in our Multi-Vendor site. We upgraded our site on Monday and we now experience the following:

 

  • - Vendors are not able to pay their marketplace fees. When a vendor click the "Pay the Fees" button it loops until it times out and crashes. Nobody is able to pay their fees

 

  • - Once someone clicks the "Pay the Fees" button things spike and the website slows to a crawl. So, the site is frequently slowing down.

 

  • - Many of our vendors are no longer able to log into their Vendor Admin panel. With 1,000 shops in our marketplace we are getting a number of complaints as you can imagine.

 

We placed a ticket on Tuesday with CS-Cart support, they got back to us Wednesday and when we immediately replied we got a notice that it will take two more days for them to get back to us.

 

Is anyone else facing problems with V.4.11.5? 

 

 Hey, did you manage to fix these issues? Looking into purchasing this and I'm wondering how the updates and support are.