Problem With Creating/modifying Contents

Hi,

We have 2 admin accounts to create/modify products and vendor. Sometime one account create/modify title or description of product/vendor, the other account don't see any changes (Admin area). Sometime both can see the changes (Admin area) but the storefront still display old content.

We also clear cache and also remove cache folder manually, but nothing happen.

Please help. Thank you very much.

Changes should be updated UNLESS both of your user's save their instances of the same product. Then the last save will win.

Changes should be updated UNLESS both of your user's save their instances of the same product. Then the last save will win.

Of course I know that. Let me explain again.

CASE I

==============

1. Admin X create a product:

title: Product A

description: This is Product A

and saved

2. Storefront displayed:

title: Product A

description: [nothing]

3. Admin Y logged in and checked

title: Product A

description: [nothing]

but at the side of Admin X, it's still

title: Product A

description: This is Product A

so, Admin Y had to updated description to "This is Product A"

4. Storefront displayed correctly now

CASE II

==============

1. Admin X cloned Product B, and modified it to:

title: Product C

description: This is Product C

and saved (of course)

2. Storefront displayed:

title: Product B [CLONE]

description: This is Product C

3. Both Admin X and Y logged in and checked:

title: Product C

description: This is Product C

4. Admin Y tried to changed title

title: Product C blah blah

Saved (for each action)

5. Admin X side displayed

title: Product C

6. Storefront still:

title: Product B [CLONE]

7. Finally Admin Y had to "editing on-site"

It happen to creating/modify vendors too. But there is no "editing on-site" feature for vendor management.

Thanks for your advice.

I had a similar issue and the problem was caching from nginx that I was messing with cookies.
Check you external caching or any full page cache that you may have (redis, nginx…)

Sent from my iPhone using Tapatalk

I had a similar issue and the problem was caching from nginx that I was messing with cookies. Check you external caching or any full page cache that you may have (redis, nginx...) Sent from my iPhone using Tapatalk

Thanks Sioulisn,

I don't setup full-page cache for demo and also cleaned nginx cache. But I think I should check again. Thanks so much.

given your description, it sounds like a cache latency problem with whatever CDN/caching method you are using.