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Migration: Can't Log In &vcart Doesn't Store Items Rate Topic   - - - - -

 
  • WECart
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Posted 22 September 2020 - 06:04 AM #1

We migrated to a new host and we have issues with the following (that we've found so far):

 

1. Cart contents don't stay in the cart

2. I can't login to the admin dashboard

 

I've attached logs if it helps



 
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Posted 23 September 2020 - 04:45 AM #2

At first after migration we recommend to delete the var/cache directory manually. Usually this action solves most of issues


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Posted 28 September 2020 - 06:46 AM #3

Hi all,

 

The PHP version on the new server was causing the issues.

 

After reading many forum posts, and even support documentation on cs-cart's website relating to these problems that can occur after migration, changing PHP version solved the problem. 

 

I turned on debugging, and tried about 20 different solutions, but none of them did a thing. It wasn't until I read the documentation on PHP version which states it must be PHP 5.6 or 7, depending on version of cs-cart that I found the solution to not being able to log in and cart contents not being stored: https://docs.cs-cart...ng_strange.html



 
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Posted 28 September 2020 - 06:49 AM #4

Sorry, it was that previous link that first prompted my thoughts about PHP version, but it was this link that proved to have the answer: https://docs.cs-cart...quirements.html