Our website's homepage's source code indicates the "robot" meta is reading "noindex, nofollow" (see here: https://creativecompliments.com)however the content of the robots text file reads:
Not clear what you mean. Default cs-cart does not have the meta name="robot". Hence some 3rd party our my_changes addon is adding it. It is not affected by robots.txt which is an advisory text file to robots traversing your site. A malicious robot will ignore it.