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Promotions/coupons Do Not Work In Multi-Vendor Rate Topic   - - - - -

 
  • jlinc
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Posted 27 August 2020 - 03:12 PM #1

We learned that vendors in Multi-Vendor aren't able to create coupons codes. It seems CS-Cart designed it so when "Vendor A" creates a discount code it applies the Vendor A discount to Vendor B's products at checkout as well. So, if you have a cart with multiple products from different vendors a coupon code created by one vendor will work on all the products at checkout.

 

Obviously, vendors shouldn't be able to create coupons for other vendors. With this design a sneaky vendor could create a "100% Off" coupon and purchase everything in our marketplace for free.   :-( 

 

CS-Cart support said vendor coupons will work correctly with the Direct Customer to Vendors Payments addon enabled. Although, that addon means buyers need to check out from every vendor individually instead of checking out once for all products from multiple vendors. Modern Marketplaces haven't worked like this for over a decade and it sounds like a bad buyer experience to make someone check out multiple times when purchasing something from one website.

 

I would like to propose CS-Cart fix Promotions so that if a Vendor creates a Discount Coupon it will work only on the products within that vendors catalog and not on every product in the marketplace.



 
  • memel
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Posted 27 August 2020 - 06:48 PM #2

 

We learned that vendors in Multi-Vendor aren't able to create coupons codes. It seems CS-Cart designed it so when "Vendor A" creates a discount code it applies the Vendor A discount to Vendor B's products at checkout as well. So, if you have a cart with multiple products from different vendors a coupon code created by one vendor will work on all the products at checkout.

 

Obviously, vendors shouldn't be able to create coupons for other vendors. With this design a sneaky vendor could create a "100% Off" coupon and purchase everything in our marketplace for free.   :-( 

 

CS-Cart support said vendor coupons will work correctly with the Direct Customer to Vendors Payments addon enabled. Although, that addon means buyers need to check out from every vendor individually instead of checking out once for all products from multiple vendors. Modern Marketplaces haven't worked like this for over a decade and it sounds like a bad buyer experience to make someone check out multiple times when purchasing something from one website.

 

I would like to propose CS-Cart fix Promotions so that if a Vendor creates a Discount Coupon it will work only on the products within that vendors catalog and not on every product in the marketplace.

 

 

100% agree. 

I thinking to buy this addon https://marketplace....of-vendors.html but would be good to hear more feedbacks is it works correct and there is not clear description vendors able themself to create promotions?

https://forum.cs-car...cts-of-vendors/



 
  • jlinc
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Posted 27 August 2020 - 08:21 PM #3

@Memel

 

I looked at that addon, but it reads as if the marketplace needs to create the promotions for the vendors. Since we have thousands of vendors we wouldn't be able to keep up with adding and deleting vendor promotions all day long. We need a solution where vendors can create and manage their own promotions.

 

It seems "so close" in CS-Cart already. I'm surprised they haven't coded it to recognize when a Vendor created a promotion so it doesn't apply that promotion to other vendor products.



 
  • tbirnseth
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Posted 27 August 2020 - 09:44 PM #4

I believe (but not certain) that vendor promotions are supported in the ULTIMATE version of MVE.  Check with sales@cs-cart.com


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  • memel
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Posted 28 August 2020 - 04:17 PM #5

@Memel

 

I looked at that addon, but it reads as if the marketplace needs to create the promotions for the vendors. Since we have thousands of vendors we wouldn't be able to keep up with adding and deleting vendor promotions all day long. We need a solution where vendors can create and manage their own promotions.

 

It seems "so close" in CS-Cart already. I'm surprised they haven't coded it to recognize when a Vendor created a promotion so it doesn't apply that promotion to other vendor products.

 

Yes, I know. Here is their demo site https://cs-cart.pl/w...tracyjne/?sl=en and you can login as vendor. And seems vendors are able to create promotions. Need more tests.