Problem With Cloning Quantity Discounts After Simtech Addon

Hello-

We installed the following add on from Simtech

https://marketplace.cs-cart.com/quantity-discount-bulk-edit.html

This allows us to bulk edit discounts. Which is a time saver when

we are doing price changes on similar products.

However, before this addon, if we cloned a product, then the

quantity discount was cloned as well.

This cloning feature is now gone. They have not responded

to our emails about correcting this. Which we sent 6 days ago.

We also have Simtech doing some custom work. 3-4 week delays

on our project, bad communication and overpriced extra charges for

work that we thought was evident in our quote request.

Any suggestions for other developers?

Thanks,

Kevin

Hello-

We installed the following add on from Simtech

https://marketplace.cs-cart.com/quantity-discount-bulk-edit.html

This allows us to bulk edit discounts. Which is a time saver when

we are doing price changes on similar products.

However, before this addon, if we cloned a product, then the

quantity discount was cloned as well.

This cloning feature is now gone. They have not responded

to our emails about correcting this. Which we sent 6 days ago.

We also have Simtech doing some custom work. 3-4 week delays

on our project, bad communication and overpriced extra charges for

work that we thought was evident in our quote request.

Any suggestions for other developers?

Thanks,

Kevin

Hello, Kevin! Thanks for your feedback. I am sorry that your experience with us does not meet your expectations. This was an exceptional case and we will try our best to resolve your issue.

Our developers examined the issue with cloning quantity discounts but it was not reproduced. The issue requires examination on your server. Please, contact us via the Helpdesk system. Feel free to share any further comments, concerns, or suggestions.