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Bug Tracker Dead? Rate Topic   - - - - -

 
  • 12ka4
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Posted 10 June 2020 - 03:02 AM #1

Any Idea what is going on with bug tracker, there is no activity from cs-cart in a while...all bugs opened in a last couple of months are unconfirmed...



 
  • CS-Cart team
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Posted 10 June 2020 - 11:45 AM #2

Any Idea what is going on with bug tracker, there is no activity from cs-cart in a while...all bugs opened in a last couple of months are unconfirmed...

 

Thank you for your message.

 

I am afraid our support team is heavily loaded at the moment. This causes the delay in examination of the issues reported via forum. We will check all reports on forum at the first opportunity. For more information about our bug fixing policy, please refer to this article.

 

If you experience and urgent issue, please submit a ticket via Help desk. In the ticket please describe the issue and the steps required to reproduce it in default CS-Cart installation (for example in demo).


Sincerely yours, CS-Cart Support Team

 

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