The Billing And Shipping Address Part Of Information Disappeared

Hi

i have some fields missing on invoice

In Shipping address company name or buyer name missing

and the in the billing none of fields show as i have given the different address for billing address but when i create invoice it doesn't show!

i have setting as below screenshot! i can see the billing address in customer account but its missing on admin order page! and also the in the shipping address buyer name field is missing in admin order page

on the invoice only appears following details of customers

Street name

City Name

zip code

country

i have tried many ways to edit the profile field and none of them is working. billing address is totally disappear on the invoice & admin order page and the buyer name is missing in shipping address on invoice & admin order page

i have CS-Cart 4.10.2. i have tried both way but its not working

Please help to solve it

Many Thanks

1 profile field.png

2 order page admin.png

cs cart demo admin order page.png

Hello

What is your version of the program?
On your screen you can see that you have only 5 fields in the "Shipping address" section marked for showing.
Best regards
Robert

Hello

What is your version of the program?
On your screen you can see that you have only 5 fields in the "Shipping address" section marked for showing.
Best regards
Robert

Hi
i have CS-Cart 4.10.2. i have tried both way but its not working
kindly let me know any other suggestion
Thanks

Hello

Why aren't you using the new basket ? Why wasn't it turned on?

Best regards

Robert

Hello

Why aren't you using the new basket ? Why wasn't it turned on?

Best regards

Robert

Hi

thanks for the email, i am using new checkout cart sir. you mean cs cart new version?

Thanks

i have tried many ways to edit the profile field and none of them is working. billing address is totally disappear on invoice and the buyer name is missing in shipping address

Are these fields displayed on checkout for all shipping and payment methods in the store-front?

Are these fields displayed on checkout for all shipping and payment methods in the store-front?

Hi,
thanks for your kind reply, yes in the customer panel shows all the fields shipping and billing as well and at the checkout shows as well.
Checkout details City name Country
then shipping rate
Then full shipping address with full name
and payments
i dont undeersand whats going on there is no any error!
kindly help me to solve it
Thanks

It is required to examine issue directly on your server. Try to contact CS-Cart support team