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How Can We Stop Sending The Customer Details To The Vendor Email. Rate Topic   - - - - -

 
  • jatin.singh
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Posted 13 March 2020 - 05:16 AM #1

I want stop sending the customer details to the vendor, i.e. when an order mail is sent to vendor the customer details should not be sent to them.



 
  • soft-solid
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Posted 13 March 2020 - 05:13 PM #2

Hello,

 

Do you mean that we should cut the customer data, i.e first/last name from all emails that are sent to vendor? Note that vendors have access to customer data in administration panel, so you'd have to also remove data there if you want to make customers fully anonymous.

 

Best regards,

Robert


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  • tbirnseth
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Posted 15 March 2020 - 09:38 PM #3

And also, if personal info is stripped, how are they to ship?  We've stripped email for some of our clients to prevent vendors from contacting the clients directly.  And you could restrict a vendor from viewing a profile pretty easily.  But most vendors are not really active cs-cart users.  The mostly respond to what's in the invoices they receive and do product updates.


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  • eComLabs
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Posted 16 March 2020 - 06:09 AM #4

The same template is used for admin and vendor notifications. So additional custom development work is required to make these notifications different


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  • jatin.singh
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Posted 16 March 2020 - 09:24 AM #5

Hello,

 

Do you mean that we should cut the customer data, i.e first/last name from all emails that are sent to vendor? Note that vendors have access to customer data in administration panel, so you'd have to also remove data there if you want to make customers fully anonymous.

 

Best regards,

Robert

 

Yes Exactly, i want to remove first name last name & other details for vendor, I have already removed the customer data in administration panel.



 
  • tbirnseth
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Posted 16 March 2020 - 10:29 PM #6

Yes Exactly, i want to remove first name last name & other details for vendor, I have already removed the customer data in administration panel.

 

And how do you plan for your vendors to ship with no names or other contact info?


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