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V.4.11.3 Issue With Checkout Rate Topic   - - - - -

 
  • jlinc
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Posted 08 March 2020 - 12:38 PM #1

Hello,

 

We upgraded to the newest version of CS-Cart Multi Vendor (V.4.11.3), but now our Checkout page is messed up. All of the content is hidden/blank. (See Attachment)

 

Is anyone else having this issue? Currently our entire marketplace is broken since nobody is able to purchase any products from checkout.

 

I hope someone here has an idea what is wrong. We can really use the help.

 

Jon

 

Attached Thumbnails

  • Capture.JPG


 

Posted 08 March 2020 - 12:42 PM #2

Hello,

 

We upgraded to the newest version of CS-Cart Multi Vendor (V.4.11.3), but now our Checkout page is messed up. All of the content is hidden/blank. (See Attachment)

 

Is anyone else having this issue? Currently our entire marketplace is broken since nobody is able to purchase any products from checkout.

 

I hope someone here has an idea what is wrong. We can really use the help.

 

Jon

There is no attachment.



 
  • jlinc
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Posted 08 March 2020 - 12:46 PM #3

Oops. I just added the attachment. Thanks for taking a look!



 
  • johnbol1
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Posted 08 March 2020 - 04:14 PM #4

Oh dear, new checkout problems again.

Ive only briefly tried it and dropped it like a hot stone, but maybe check that the blocks are enabled in the admin.

Try to disable and enable or manually delete the cache directory


Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • jlinc
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Posted 08 March 2020 - 06:09 PM #5

John,

 

Thanks for the reply. We tried both of those things and neither worked. This is fairly annoying since the checkout page was working fine before and after upgrading it got all screwed up.

 

Jon



 
  • eComLabs
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Posted 09 March 2020 - 06:12 AM #6

Go to Theme editor and specify colors for the Lite checkout in the Colors section. Example can be checked on the demo. 

 

For some reason, upgrade does not add these default colors and all of them are set to white (#ffffff)


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)

 

Posted 09 March 2020 - 11:33 AM #7

I'm not sure what the problem is. We had a number of problems when we upgraded to the new checkout, and we decided to go back to the old Step by Step checkout, which is still is available as an addon you can enable in the addons page.



 
  • jlinc
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Posted 10 March 2020 - 01:51 AM #8

eComLabs...BINGO. The white color was the problem. Not sure what after the upgrade that happened, but we fixed it.

 

Thank you for the help.



 
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Posted 10 March 2020 - 05:59 AM #9

You are welcome! :)


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)