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Trouble With "place Order" Button. It's Missing. Rate Topic   - - - - -

 
  • jlinc
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  • Members
  • Join Date: 22-Jan 20
  • 7 posts

Posted 31 January 2020 - 02:09 PM #1

Hi All,

 

The "Place Order" button doesn't appear in the Checkout page of our CS-Cart Multi Vendor environment. Does anyone know what determines when the Place Order button appears? Any ideas on why this might not show up?

 

We've tried using the Personal Check payment option, Money Order payment option and the Stripe Connect payment Option. Could the Stripe Connect integration we installed have caused this?

 

Strangely, when I go into the Theme Editor mode the Place order button IS there and display fine. It's just not available in a public view.

 

Thank you if anyone can help with this.

 

Jon

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  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 11454 posts

Posted 31 January 2020 - 08:25 PM #2

Most likely it is being hidden by javascript from an addon (possibly stripe) and would become visible after all needed fields are entered.  We do this with our squarepay addon since we need to request the token representing the card from Square BEFORE submitting the order.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • jlinc
  • Newbie
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  • Join Date: 22-Jan 20
  • 7 posts

Posted 01 February 2020 - 09:10 PM #3

Got this solved! Thank you.



 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 11454 posts

Posted 02 February 2020 - 07:25 PM #4

Got this solved! Thank you.

 

Care to share so other's can learn from your experience?


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.