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Help Please - Service Unavailable Rate Topic   - - - - -

 

Posted 18 January 2020 - 01:36 AM #1

Getting Service Unavailable on www.birchgardencentre.co.uk.  Below are the error messages.  What do I need to do.  Thanks in advance.

Warning: mysqli::__construct(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/stockpor/birchgardencentre.co.uk/app/Tygh/Backend/Database/Mysqli.php on line 40

Warning: mysqli::__construct(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/stockpor/birchgardencentre.co.uk/app/Tygh/Backend/Database/Mysqli.php on line 40



 
  • chrisbti
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Posted 18 January 2020 - 02:56 AM #2

Google "php_network_getaddresses"

 

Here is one of the results...

 

https://stackoverflo...ame-or/34304508


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Posted 18 January 2020 - 03:06 AM #3

Thanks but I don't really understand haha



 

Posted 18 January 2020 - 03:43 AM #4

I had just migrated the website from one server to this one - the website was working fine on the old server.  I'm 99% sure everything copied across properly?



 

Posted 18 January 2020 - 09:44 AM #5

I've fixed that bit - but still not working.

When I try to access admin it adds this to the URL https://birchgardenc... <br> And says 
 

This page isn’t working

birchgardencentre.co.uk redirected you too many times.

 

ERR_TOO_MANY_REDIRECTS

clearing cookies does nothing


 
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Posted 18 January 2020 - 02:00 PM #6

Appears to be working now.  Did you delete /var/cache/?