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Logo And Product Thumbnails Missing On Emails Rate Topic   - - - - -

 
  • mattcaswell
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Posted 31 December 2019 - 02:37 PM #1

Since I upgraded my store (upgrade to 4.11 failed so reverted back to  4.10sp2), my invoices and order status notifications are missing the store logo image and the small product images on the emails.  When I look at them in the preview they show up.  I moved my store to a new VPS so I'm wondering if there's a pathing issue.

 

UPDATE: the .pdf docs that attach DO show the images in the .pdf. it's just the emails that have a "?" where the image should be.

 

 

Thanks for your assistance and time,

Matt Caswell

store.dryheatembroidery.com



 
  • mattcaswell
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Posted 31 December 2019 - 06:47 PM #2

UPDATE: So I use a CDN and it seems that when I moved my store from Shared hosting to a VPS, something didn't update on the CDN.  I disabled CDN on my store and now the images are appearing again on my emails.

 

I'm not sure why.. but I'm posting this here in case anyone else comes across this issue.



 
  • johnbol1
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Posted 01 January 2020 - 03:49 PM #3

appreciate it


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