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Upgrade 4.11 Rate Topic   - - - - -

 
  • Juanita
  • Newbie
  • Members
  • Join Date: 28-Mar 13
  • 9 posts

Posted 28 December 2019 - 10:12 PM #1

Have upgraded to 4.11 and now have no website at all, just a white screen

Initially could not open store front (cs-cart fixed for me)

Contacted my host and they found this problem

 

We have also noticed that your site is hitting our ModSec server firewall to:

Dec 28 09:59:21 httpd [modsecurity] [Sat Dec 28 09:59:17 2019] [error] [client 101.188.22.216] ModSecurity: Access denied with code 403, [Rule: 'TX:1' '!@beginsWith %{request_headers.host}'] [id "340162"] [rev "302"] [msg "Atomicorp.com WAF Rules: Remote File Injection Attack detected (Unauthorized URL detected as argument)"] [logdata "www.********,www.******"] [severity "CRITICAL"]

 

My site has now been down nearly 24 hours and unless I can get urgent help I will have to restore from my provider

 

Thank you

 

Juanita

 



 
  • soft-solid
  • Junior Member
  • Authorized Reseller
  • Join Date: 19-Apr 10
  • 1155 posts

Posted 29 December 2019 - 08:11 PM #2

Hello Juanita

 

If you can disable it then mod_security on your hosting. Then you can make a copy of the program, turn on the module and calmly solve the problem.

 

Best regards

Robert


Team of SoftSolid
cs-cart.pl, marketplace

We specialize in creating the highest quality addons, safe, useful and flexible


 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 20665 posts

Posted 30 December 2019 - 05:27 AM #3

Try to enable development mode to see error message

 

https://docs.cs-cart...ing_cscart.html


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