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Quantity Is Not Updating On Csv Import Rate Topic   - - - - -

 
  • nicolasG
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Posted 12 November 2019 - 08:25 AM #1

When I'm importing new products via CSV file, the quantity is not updating.

 

The mapping is set to Quantity => Quantity 

 

I'm I missing something?



 
  • soft-solid
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Posted 12 November 2019 - 09:10 AM #2

Hello

 

Show a small portion of the file you are importing.

 

Best regards

Robert


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  • nicolasG
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Posted 12 November 2019 - 09:25 AM #3

From CS-cart:

 

7c52fb5b573065711251b74a77050d62-full.pn

 

this is my file:

 

a81f6fb9a7c62e1de82db23b8174f49f-full.pn



 
  • soft-solid
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Posted 12 November 2019 - 09:32 AM #4

Hello

 

There is a problem with these files. Unable to open.

 

Best regards

Robert


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Posted 12 November 2019 - 09:39 AM #5

Sorry. That is strange it works for me.

 

I have uploaded the file with WeTransfer.

https://we.tl/t-aHrSaxOuWV

 

There is only one product that I tried to upload in CS-cart.



 
  • soft-solid
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Posted 12 November 2019 - 09:51 AM #6

Hello Nicolas

 

I prepared the import of your file in my store and it worked without a problem. The quantity was loading.

 

 

Best regards

Robert

Attached Thumbnails

  • import.png

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Posted 12 November 2019 - 10:04 AM #7

I have the same thing:

 

2019-11-12 11_00_57-Window.png

 

but when a go to the product the quantity is set to 0.

 

2019-11-12 10_57_35-Window.png



 
  • soft-solid
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Posted 12 November 2019 - 11:20 PM #8

Hello Nicolas

 

How big is your file? How many records? What is the information after loading records?

 

Best regards

Robert


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Posted 13 November 2019 - 05:51 AM #9

Did you try to temporary disable 3rd party addons before import?


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
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  • nicolasG
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Posted 19 November 2019 - 02:22 PM #10

Hi,

 

Thank you for your answers.

 

Hello Nicolas

 

How big is your file? How many records? What is the information after loading records?

 

Best regards

Robert

 

The file is very small only 1 record for now, this is for testing only. Later it will be about 10 000 records. So this must works.

 

 

Did you try to temporary disable 3rd party addons before import?

 

The only 3rd party addons is UniTheme 2. This cannot be disabled. Do you think this could be the problem?



 
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Posted 19 November 2019 - 02:30 PM #11

After several tests, I realized that the first import, the quantity is not updated, then import the file again, the quantity is updated, but then I have double images.

 

This is a bit lame.



 
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Posted 20 November 2019 - 05:37 AM #12

After several tests, I realized that the first import, the quantity is not updated, then import the file again, the quantity is updated, but then I have double images.

 

This is a bit lame.

 

We never faced such issue. It is required to examine it on your server


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Posted 20 November 2019 - 03:34 PM #13

Hi eComLabs,

 

Thanks for you help,

 

I reinstall CS-Cart and it seems like it works now. I did not change anything on the server side. I hope that will not happen again.

 

Thanks,

Nicolas