Orders with product stock zero
Someone know... why i reciev orders with products Which are not in stock ?
Where i must to look
Cache is set "one day" but that products are ZERO stock from a long time a go
Orders with product stock zero
Someone know... why i reciev orders with products Which are not in stock ?
Where i must to look
Cache is set "one day" but that products are ZERO stock from a long time a go
Does the ability to add out of stock items to the cart enabled in your store?
Absolute NO
This is the mystery
What version of cs-cart are you running?
4.9.2.SP3
Does the ability to add out of stock items to the cart enabled in your store?
Absolute NO
This is the mystery
You know me... i am not new
If you haven't, clear your cache manually be either removing or renaming the var/cache directory. It certainly sounds like the setting for allowing zero stock items to be added is off or you have items in stock from other storefronts.
We have this too, very rarely. Products that have been out of stock for 2 months and then suddenly a customer was able to order it somehow.
I tested and can't find out what it is. I even paid a developer to look into it, but he was also unable to reproduce. It's a mystery - and it still happens occasionally (on 4.62).
We have this too, very rarely. Products that have been out of stock for 2 months and then suddenly a customer was able to order it somehow.
I tested and can't find out what it is. I even paid a developer to look into it, but he was also unable to reproduce. It's a mystery - and it still happens occasionally (on 4.62).
I have an idee
Please tell me your third party addons
An i tell you if i have one of these too
in privat if you want
I have an idee
Please tell me your third party addons
An i tell you if i have one of these too
in privat if you want
Oh I have so many, and most are custom made!
this can happen if in some old orders you change the status and from status that decrease qty to a status that increase it. this will add qty to this orders product and as result will not be out of stock until someone place order again within product
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And most notably it happens if you delete orders since the status of the order is first changed to Incomplete which I'm assuming would be a add inventory adjustment.
And most notably it happens if you delete orders since the status of the order is first changed to Incomplete which I'm assuming would be a add inventory adjustment.
In this case go to Logs and try to find ordered items with the Update status
I realize this can happen when old orders have been edited, but this is definitely not the case with us. We never delete or cancel orders because of this reason.