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Failed Upgrade To 4.10.4 Rate Topic   - - - - -

 
  • JORGEU
  • Newbie
  • Trial users
  • Join Date: 17-Sep 19
  • 3 posts

Posted 03 October 2019 - 05:40 AM #1

I've tried to upgrade CS-Cart from 4.10.3.SP1 to 4.10.4 with the upgrade process in Admin.

I got a list of file writing permissions that must be modified, and I set them with chmod.

After this, the upgrade process check permissions again for more than an hour.

Now, I could not access to admin, I get  a 404 error, and If I try to access to the store I get this error:

 

SERVICE
UNAVAILABLE
Sorry, service is temporarily unavailable.

Smarty: Unable to load template tygh 'index.tpl' -->

 

Please, could it be possible to complete the upgrade manually, or to get back to the previous version?

 

 

 

 

 

 



 
  • eComLabs
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Posted 03 October 2019 - 06:31 AM #2

Please make sure that the following file exists and has correct permissions

 

design/themes/THEME/templates/index.tpl


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  • JORGEU
  • Newbie
  • Trial users
  • Join Date: 17-Sep 19
  • 3 posts

Posted 03 October 2019 - 06:42 PM #3

Hello, eComLabs

 

Thanks a lot for your answer. Finally we had deleted the previous version and install the new one, it was not possible to fix it.