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4.10.4 - Abandoned Carts Not Sorting Rate Topic   - - - - -

 
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Posted 20 September 2019 - 02:44 AM #1

Abandoned carts, after the upgrade, aren't sorting properly no matter how  I try to filter them or use search. Shows only carts with customer names before anon carts... and the dates are random... no matter what I do it stays the same.

 

Cleared cache..logged in/out.

 

I use this quite a bit and need it to sort properly.

 

2019-09-19 21_41_36-Orders __ Abandoned _ Live carts - Administration panel.png


Brad G

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Posted 20 September 2019 - 07:49 AM #2

I have the same problem also



 

Posted 20 September 2019 - 01:31 PM #3

I have the same problem also

It is known bug in new version, will be fixed by CS-cart team soon.


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Posted 23 September 2019 - 03:40 PM #4

Yeah? Not soon enough... I use this all day and is a money maker for me.


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Posted 23 September 2019 - 07:16 PM #5

Same problem here. Annoying.



 
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Posted 25 October 2019 - 02:58 AM #6

How about an update on this?


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Posted 25 October 2019 - 06:03 AM #7

Could you explain what you use it for ? Are you contacting customers, sending email reminders?

 

Yeah? Not soon enough... I use this all day and is a money maker for me.



 
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Posted 25 October 2019 - 02:41 PM #8

I analyze what people are looking at and will take the time to send an email with tailored information... of course that's when they create an account. The other carts tend to reflect a trend, what people are looking at and thinking about buying. I like to manually parse this info as we are a low volume high product price store so it makes sense to do so. I use it daily.


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Posted 02 November 2019 - 10:06 PM #9

Had an update today but this wasn't fixed.....Anyone going to fix this?


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Posted 04 November 2019 - 08:22 AM #10

Hello
 
Does this problem occur in version 4.10.2?
Because in version 4.10.4 sorts by date correctly.
 
Best regards
Robert

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Posted 04 November 2019 - 12:29 PM #11

Not sorting correctly here..on .4


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Posted 05 November 2019 - 01:48 PM #12

Best I can tell, I'm not getting any new cart data at all. The last time I got a live/abandoned cart was September 23, which was right around the time I did the last CS-Cart update, I believe.



 
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Posted 19 November 2019 - 05:20 PM #13

4.11.1 fixed it! 2 months is a bit of a long time to fix such a common function but at least it's fixed.

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