Hello,
I have a problem with the ajax loading when I try to quick view a product or to choose a diferent product option in product page. When I click to do this things just keep loading withou stopping and dont perform the request.
The most stranger thing is that just happen in PC, in the smartphone or even if I resize the browser window on PC to a resolution like a smartphone everything works properly.
I have the exat same problem on the backoffice when I try for example to see the sales reports of a full year, only show me the visible records when I scroll to see more nothing happens but if I try to do this process in smartphone everything runs without problems.
Can someone help me please?
In the following link see please the video with the product option selection problem for example.
https://youtu.be/f4ffCK_CWcA
what have at console log ? must be an error there ?
See the screenshot attached please
But attention if I see in the smartphone resolution give me the same errors but the function work.
maybe your an addon broke cs-cart jquery structure
What addon?
What addon?
Start from disabling Image Zoom
Start from disabling Image Zoom
Ok this solve the problem of loading, but creates another, how can I now use image zoom?
Ok this solve the problem of loading, but creates another, how can I now use image zoom?
At first try to uninstall and install this addon
At first try to uninstall and install this addon
I try to do that, but the addon simply disappear, I uninstall but when I goes to the available addons tab this has no longer available!
I try to do that, but the addon simply disappear, I uninstall but when I goes to the available addons tab this has no longer available!
What do you mean? Do you see the "Install" button near the addon name on the "Browse all available add-ons" tab?
What do you mean? Do you see the "Install" button near the addon name on the "Browse all available add-ons" tab?
Not, I don't see it because the add-on after uninstall simply disappear from "Browse all available add-ons".
It is required to examine issue on your server. CS-Cart never deletes addon files from the app/addons directory after module uninstallation