Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Ajax Loading Problem On Quick View And Product Option Rate Topic   - - - - -

 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 12 September 2019 - 09:33 AM #1

Hello,

I have a problem with the ajax loading when I try to quick view a product or to choose a diferent product option in product page. When I click to do this things just keep loading withou stopping and dont perform the request.

The most stranger thing is that just happen in PC, in the smartphone or even if I resize the browser window on PC to a resolution like a smartphone everything works properly.

I have the exat same problem on the backoffice when I try for example to see the sales reports of a full year, only show me the visible records when I scroll to see more nothing happens but if I try to do this process in smartphone everything runs without problems.

Can someone help me please?

In the following link see please the video with the product option selection problem for example.



 
  • teosu
  • Senior Member
  • Members
  • Join Date: 09-Oct 14
  • 623 posts

Posted 12 September 2019 - 09:36 AM #2

what have at console log ? must be an error there ?



 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 12 September 2019 - 09:42 AM #3

See the screenshot attached please

 

But attention if I see in the smartphone resolution give me the same errors but the function work.

Attached Thumbnails

  • Sem Título.jpg


 
  • teosu
  • Senior Member
  • Members
  • Join Date: 09-Oct 14
  • 623 posts

Posted 12 September 2019 - 10:03 AM #4

maybe  your an addon broke cs-cart jquery structure



 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 12 September 2019 - 10:34 AM #5

What addon?



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 19593 posts

Posted 12 September 2019 - 01:41 PM #6

What addon?

 

Start from disabling Image Zoom


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 12 September 2019 - 02:25 PM #7

Start from disabling Image Zoom

 

Ok this solve the problem of loading, but creates another, how can I now use image zoom?



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 19593 posts

Posted 13 September 2019 - 05:29 AM #8

Ok this solve the problem of loading, but creates another, how can I now use image zoom?

 

At first try to uninstall and install this addon


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 13 September 2019 - 08:13 AM #9

At first try to uninstall and install this addon

 

I try to do that, but the addon simply disappear, I uninstall but when I goes to the available addons tab this has no longer available!



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 19593 posts

Posted 13 September 2019 - 01:24 PM #10

I try to do that, but the addon simply disappear, I uninstall but when I goes to the available addons tab this has no longer available!

 

What do you mean? Do you see the "Install" button near the addon name on the "Browse all available add-ons" tab?


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.


 
  • lsublimes
  • Member
  • Members
  • Join Date: 09-Jul 18
  • 23 posts

Posted 16 September 2019 - 08:13 AM #11

What do you mean? Do you see the "Install" button near the addon name on the "Browse all available add-ons" tab?

 

Not, I don't see it because the add-on after uninstall simply disappear from "Browse all available add-ons".



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 19593 posts

Posted 16 September 2019 - 02:00 PM #12

It is required to examine issue on your server. CS-Cart never deletes addon files from the app/addons directory after module uninstallation 


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    CS-Cart RU                         24500 руб.
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      CS-Cart RU + UniTheme    36000 руб.