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Meet Cs-Cart And Multi-Vendor 4.10.4 With Strong Customer Authentication And Bug Fixes Rate Topic   - - - - -

 
  • ikoshkin
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Posted 11 September 2019 - 07:51 AM #1

en-4104.png
 
We have released CS-Cart and Multi-Vendor 4.10.4. The main reason for this release was the upcoming requirement of strong customer authentication in Europe since September 19, 2019. To that end, we have updated our Stripe, Stripe Connect, and SagePay integrations.
 
Another important change is related to how variations are counted by vendor plans in Multi-Vendor. Now it depends on whether or not a variation appears in the catalog as a separate product.
 
Check our blog article to learn more about the changes.

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The upgrades to version 4.10.4 are already available. As usual, for the first few days after the release we hand out upgrade packages in limited numbers, but then we lift that restriction. So if you don’t see this upgrade in your Upgrade Center yet, please try again later.

P.S. We have released 4.10.4 SP1. It solves a problem with Stripe and Stripe Connect in the Step-by Step Checkout [Deprecated] add-on: if the customer's card didn't have 3-D Secure, customer had to click the "Place order" button 2 times.

 
  • teosu
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Posted 11 September 2019 - 08:11 AM #2

your first bug

https://forum.cs-car...ns-by-category/



 
  • teosu
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Posted 11 September 2019 - 08:17 AM #3

also i dont like this:

 

[!] Multi-Vendor Plus: Add-ons: Common products for vendors (Beta): Quick view had the “Add to cart” button instead of the button for seeing all offers of that product.

 

its not usable,  please check amazon or another ones, they have multi seller but have default vendor for each product, ( lower price or higher rating ) must be same, customer can be add to cart directly category listings, Quick view or product detail page. not in product detail tabs ! you've gone easy



 
  • ikoshkin
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Posted 11 September 2019 - 11:00 AM #4

your first bug
https://forum.cs-car...ns-by-category/


I'm sorry to hear that you encountered the problem. Thank you for taking the time to report it. We'll look into the problem and, and our specialists will reply to you at the bug tracker.
 

also i dont like this:
 
[!] Multi-Vendor Plus: Add-ons: Common products for vendors (Beta): Quick view had the “Add to cart” button instead of the button for seeing all offers of that product.
 
its not usable,  please check amazon or another ones, they have multi seller but have default vendor for each product, ( lower price or higher rating ) must be same, customer can be add to cart directly category listings, Quick view or product detail page. not in product detail tabs ! you've gone easy


Thanks you for the feedback, that's something to consider. But there are many more cases to take into account:

- What if a customer prefers to buy only from a specific vendor? For example, that could happen when the customer and the vendor are in the same city, or when the customer wants to buy everything from a single vendor.

- What if a customer doesn't even realize that they have a choice of vendors, with different prices, shippings and conditions? When the choice isn't presented, it becomes easily skippable.

That's why we have gone with the scenario described in the changelog — it's evident to customers and admins, and fair to vendors. But I do agree with your concerns about customers being able to quickly add a product to cart and keep on browsing the catalog. If enough people express their interest in the functionality you described (for example, here at the forums, or in Help Desk), then we may implement it in one of the future versions.

 
  • teosu
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Posted 11 September 2019 - 11:45 AM #5

- What if a customer prefers to buy only from a specific vendor? For example, that could happen when the customer and the vendor are in the same city, or when the customer wants to buy everything from a single vendor.

 
Then vendor will go product tabs and will select vendor, or like amazon. amazon list order seller in add to cart side mini block, in there can be show vendor city and price check samples:

- Amazon.com Screenshot Image Link
- Hepsiburada.com Most big multi vendor market place in turkey
Screenshot Image Link
 

- What if a customer doesn't even realize that they have a choice of vendors, with different prices, shippings and conditions? When the choice isn't presented, it becomes easily skippable.

 
cs-cart show to customers who sell this product also cs-cart cart show vendor name in cs-cart , i dont think is big deal. ecommerce customers uses ebay aliexpress amozon and much more. they know that
 
Screenshot Image Link

That's why we have gone with the scenario described in the changelog — it's evident to customers and admins, and fair to vendors. But I do agree with your concerns about customers being able to quickly add a product to cart and keep on browsing the catalog. If enough people express their interest in the functionality you described (for example, here at the forums, or in Help Desk), then we may implement it in one of the future versions.

 
Please ask or make pool. for this. current system really unusable, add to cart in tab ? its really broke trusting the site. its really amator,  also you changed step checkout to litechekout why ? for easy put order,
you can add a settings default vendor etc: we can choose none, then currently system can work. See offers, another settings is lover price, then add to cart buttons work with lover price owner vendor, another one maybe vendor rating.  then cs-cart owner's can be select that.
 
Lets ask another cs-cart user am i rgiht or not ?

 
  • ikoshkin
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Posted 11 September 2019 - 12:12 PM #6

You do bring up good points, and as I said, we are willing to improve various aspects of CS-Cart and Multi-Vendor. But when people ask for a significant change of behavior (such as introducing a few new settings you're mentioning), there are 2 concerns:

- We can't introduce it in patch releases like 4.10.3 or 4.10.4.

- Before developing some new functionality and logic, we need to know how many people are interested in that behavior.

The best way to express interest in a functionality is to post it in a separate topic in this section of the forum. Ideally, it should be "one suggestion per topic", and other members of the community would be able to share their thoughts and use cases. If the topic generates enough interest, we may implement the suggestion in a future minor release (by minor we mean 4.9.1 or 4.10.1).

 
  • teosu
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Posted 11 September 2019 - 12:34 PM #7

patch release is not problem for us, we can wait when you can do high quality job. also same as billing address i was start the we need this post, members cant interesting another ones but release topics all time getting interest.



 
  • crazyshark20
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Posted 11 September 2019 - 12:36 PM #8

Teosu wright the why we follow them and why not be quick we do fix. Customer want be easy show product and sell and buy be quick

 

I absolutely agree with what teosu says, current system does not meet our needs

 

 

 
Then vendor will go product tabs and will select vendor, or like amazon. amazon list order seller in add to cart side mini block, in there can be show vendor city and price check samples:

- Amazon.com Screenshot Image Link
- Hepsiburada.com Most big multi vendor market place in turkey
Screenshot Image Link
 
 
cs-cart show to customers who sell this product also cs-cart cart show vendor name in cs-cart , i dont think is big deal. ecommerce customers uses ebay aliexpress amozon and much more. they know that
 
Screenshot Image Link

 
Please ask or make pool. for this. current system really unusable, add to cart in tab ? its really broke trusting the site. its really amator,  also you changed step checkout to litechekout why ? for easy put order,
you can add a settings default vendor etc: we can choose none, then currently system can work. See offers, another settings is lover price, then add to cart buttons work with lover price owner vendor, another one maybe vendor rating.  then cs-cart owner's can be select that.
 
Lets ask another cs-cart user am i rgiht or not ?



 
  • teosu
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Posted 11 September 2019 - 12:48 PM #9

 

- Before developing some new functionality and logic, we need to know how many people are interested in that behavior.

 

and you can sure , flexible and easy construction always attracts users. Common product is still beta, most users don't want to use it without seeing the final version. users are tired of grappling with bugs in beta versions



 
  • mumbomedia
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Posted 11 September 2019 - 01:13 PM #10

@ikoshkin
Good. Some welcomed fixes there. However, could you elaborate what the plan is about the shipping calculator in the new checkout
which is not needed by a lot of people? Any plans to do something about that? Just curious...



 
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Posted 11 September 2019 - 02:24 PM #11

@ikoshkin another note: you says how many user will interest with that, what your MVE Plus customer counts ? also which ones using Common product addon ? ass fo me i few. not a lot you cant find big interest here. but i tell u what must be in this addons.



 
  • crazyshark20
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Posted 11 September 2019 - 02:28 PM #12

Hi ikoshin

 

if someone buy Mv plus product licence works have a many person in they company. Maybe they solve some other way. But we write here and wish maybe someone help for this.

 

:(



 

Posted 12 September 2019 - 03:10 AM #13

iam not using the version 4.10.x , and returned to 4.9.3 , because most of my vendors uses their mobile to log to their account and edit stock , price .... etc .

 

which is not found in the version 4.10.x

 

kindly fix this please



 
  • ikoshkin
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Posted 12 September 2019 - 07:38 AM #14

@ikoshkin
Good. Some welcomed fixes there. However, could you elaborate what the plan is about the shipping calculator in the new checkout
which is not needed by a lot of people? Any plans to do something about that? Just curious...


I assume you mean the overlay over the shipping methods: "Enter your city and state and click here to update shipping rate." It appears when a customer changes his or her country, city, or state at checkout.

In the old multi-step checkout, it wasn't necessary — customers always provided the address before the shipping step. The available shipping methods are determined by the customer's address, and that address was always known when the customer reached shipping step.

The new checkout has shipping methods on the same page as the address, and they can even come before the address (convenient for returning customers). But as customer changes the address, shipping method needs to be checked again (check with real-time shipping method servers, etc.). Repeating it on the fly whenever customer changes anything would slow down the checkout page. The overlay and recalculation on click are the necessary compromise to get both speed and relevant shipping methods and rates.

But ideally, when a customer comes to checkout, his or her city should already be determined. For return customers, this is easy (they bought from you already). For first-time customers, this is handled by the "Maps and geolocation" add-on, which supports Google Maps and Yandex Maps. Google Maps are paid and require an API key, but Yandex Maps can work without an API key.

---

I know it's a sore topic for a few people here, so I ask that we don't derail the discussion. The release topics become irrelevant as new releases appear, and good suggestions might get lost that way. For such discussions, it's best to create a separate topic (for example, in this section). In that topic, everyone would be able to share their opinions (what's wrong with the overlay, whether the automatic recalculation is necessary, how it should appear to customers, etc.)

 
  • ikoshkin
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Posted 12 September 2019 - 08:06 AM #15

iam not using the version 4.10.x , and returned to 4.9.3 , because most of my vendors uses their mobile to log to their account and edit stock , price .... etc .
 
which is not found in the version 4.10.x
 
kindly fix this please


Could you give more details? We won't be able to reproduce the problem by its curent description. For example, a screenshot of what is there in 4.9.3, but isn't found in version 4.10.x, could help us a lot to understand the problem.

 
  • HareRama
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Posted 13 September 2019 - 04:09 AM #16

Good job! Why updates are not available for everyone? Will the patch contains currently solved bugs or it's basic patch from the date of distribution? Sorry, I am confused.



 
  • ikoshkin
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Posted 13 September 2019 - 08:56 AM #17

Good job! Why updates are not available for everyone? Will the patch contains currently solved bugs or it's basic patch from the date of distribution? Sorry, I am confused.


Hello! It's just our standard procedure. For the first few days we give away limited number of upgrades, slowly increasing that number over time. It prevents an initial spike of downloads, when everyone wants to get the upgrade in the first few minutes/hours and try it.

The upgrade packages remain exactly the same, regardless of when you download them. We don't change them after release. If we encounter an important issue that must be fixed as soon as possible, we roll out another upgrade (a Service Pack) for everyone.

 
  • teosu
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Posted 13 September 2019 - 09:11 AM #18

ikoshin what u think my offer?

 
  • ikoshkin
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Posted 13 September 2019 - 10:30 AM #19

ikoshin what u think my offer?


For now, suggestions for improving Multi-Vendor are best posted as separate topics in this section of the forum. That way, we can monitor interest in each suggestion (and add it to the requests we receive via Help Desk). The more people request a certain functionality, the higher the chances that we implement it sooner.

We consider all feedback, but it's harder to justify development of complex functionality with just a single request. That's why we advise the forum (preferably, separate topics, since they'll remain relevant for longer) for leaving feedback, because then it can be noticed and supported by other people. Although we can't answer in every topic, we do read the majority of them and take note.

 
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Posted 13 September 2019 - 12:49 PM #20

Cs-cart's loose, not mine. no one will choose Plus with that ways. you will see.