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Posted 13 August 2019 - 10:50 AM #1

Hi 

 

Installing CS Cart for a new website.

 

Installation starts, gets most the way through but seems to stop/finish at "Writing_Config"

 

Then when I load the website, the install prompt remains but if you click install it just adds "install" to the URL.  You can do this repeatedly and end up with - http://wetshaverazor...nstall/install/

 

I've deleted and attempted again a few times, no luck. Any ideas?

 

Thanks

 



 

Posted 14 August 2019 - 11:04 AM #2

This is a screenshot of the exact point the installation "finishes".

install-stops.jpg

 

After that I redirected to - http://wetshaverazor...in.php?welcome=

 

The page still shows the installation link though and not the screen to choose license options.

install.jpg

 

Need help urgently.

If you click "install" - it does nothing



 

Posted 14 August 2019 - 12:34 PM #3

I checked config_local and found that the install hadn't update the database details for some reason.  So I added the database details, turned on error reporting and this is what I get now 

 

edited-config.jpg



 
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Posted 14 August 2019 - 01:32 PM #4

This issue should be addressed to hosting administrator


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Posted 15 August 2019 - 09:06 AM #5

Do you know a bit more about the issue so I have more to tell them?  Thanks



 
  • johnbol1
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Posted 16 August 2019 - 04:58 PM #6

I had permission problems but when i change the permissions on install to 777 it works


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  • tbirnseth
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Posted 17 August 2019 - 04:45 PM #7

Suggest you have your hosting review the ownerships of files/directories as it relates to the PHP mode used for your site.  Generally all files/directories should be owned by [cpanel username] and group [cpanel username] and dir/file modes of 755/644.


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Posted 09 September 2019 - 08:19 AM #8

This one's been on the back burner while I've been away.  Back to it today.

Changed permissions on install to 777 as well as var/images/design.

Now install hangs at Setup Languages / Processing.  Capture1234.jpg

Server error logs are completely empty.

Any ideas please guys?



 
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Posted 09 September 2019 - 01:34 PM #9

May be now it is timeout issue?


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  • tbirnseth
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Posted 09 September 2019 - 07:06 PM #10

Did your hosting recommend 777 for dir permissions?  Seems pretty loose to me.

Generally a PHP issue will be in the PHP error_log (out of memory, exceed cpu time, etc.) and Apache issue sin the httpd log (timeouts, page status codes, etc.)


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