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New Checkout Won't Allow Default Address To Be Changed, Why? Rate Topic   - - - - -

 

Posted 24 July 2019 - 10:51 AM #1

Last night I upgraded from 4.9.x to 4.10.3. I use the VivaShop theme, and part of their upgrade process for the theme was to disable the old step by step checkout. So I am using the new checkout. However, I find it very confusing to try to set up.

 

But the biggest problem is that if I add something to the cart and go to checkout (as a guest), it will not let me change the address. There is a default city and state already filled in, and no matter how many times I change that to something different, immediately when I click the shipping options to refresh for a new location, everything goes back to that default address. How are my customers supposed to check out with that going on?

 

Why is there a separate "Deliver to" block for city, state and country? Why can't those fields just be a part of the Address block?


Edited by kingsleypress, 24 July 2019 - 04:54 PM.


 

Posted 24 July 2019 - 10:35 PM #2

OK so I managed to go back to the old step by step checkout.

 

However, there is no longer a check box for "billing address same as shipping". I always had it that they only had to fill out shipping details if their shipping address was different from billing. How do I get that back?

 

Also, the checkout is now forcing everyone to put a country code before their telephone number. How do I disable that so they can enter whatever numbers they want? 

 

Thanks in advance.



 
  • pbirm
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Posted 05 August 2019 - 09:06 PM #3

I have the same problem with the checkout and had to revert back to the old checkout.  I entered a ticket and I'm waiting for a response.  The issue with the phone number was fixed in an update.



 

Posted 05 August 2019 - 10:29 PM #4

I have the same problem with the checkout and had to revert back to the old checkout.  I entered a ticket and I'm waiting for a response.  The issue with the phone number was fixed in an update.

I'm glad you submitted a ticket on it. Let us know how it turns out, please.



 
  • hglu
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Posted 21 August 2019 - 12:12 PM #5

Same problem