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Disable Call Requests Notifications For Vendors Only Rate Topic   - - - - -

 
  • alaa
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Posted 08 June 2019 - 01:24 AM #1

Hello, 

I recieve too many fake Call Requests through Buy Now With One Click. In MV, CS-Cart sends email notifications for both the Vendor and the Store Admin. Is there any option/easy modification to disable Awaiting Call order status notification to Vendors (making it send notification for store admin only).

 

 

 

Thank you! 

 

Regars, 

Alaa



 
  • soft-solid
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Posted 08 June 2019 - 06:24 PM #2

Hello alla

 

Do you have the recaptcha addon enabled?

 

Best regards

Robert


Team of SoftSolid
cs-cart.pl

 
  • alaa
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Posted 08 June 2019 - 06:33 PM #3

Hello alla

Do you have the recaptcha addon enabled?

Best regards
Robert


Hello Robert.

Thanks for the reply.

Recaptcha is disabled intentionally as I believe it is not good for sales and conversion optimization. Besides, the fake call requests come from real people who provide wrong data and random mobile number.

As vendors complain for receiving too many emails with no real orders, My thoughts are to make the notification be sent to me as a store admin only. Then In my part I will check the request prior to informing the vendor.

Regards,
Alaa

 
  • eComLabs
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Posted 10 June 2019 - 05:34 AM #4

Find the fn_do_call_request function in the app/addons/call_requests/func.php file and try to replace (in 2 lines)

'to' => 'company_orders_department',

with

'to' => 'default_company_orders_department',

(!) Not tested


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  • alaa
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Posted 14 June 2019 - 10:50 PM #5

Find the fn_do_call_request function in the app/addons/call_requests/func.php file and try to replace (in 2 lines)

'to' => 'company_orders_department',

with

'to' => 'default_company_orders_department',

(!) Not tested

 

 

Thank you so much eCom Labs. You are always helpful. 



 
  • eComLabs
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Posted 17 June 2019 - 05:21 AM #6

You are welcome!


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