Hello
It looks like that user you log on server in does not have the enough rights. Contact the server administrator.
Best regards
Robert
fixed permission but now get below error
+------+----------------------------+-------------+--------------+
| id | name | new version | release date |
+------+----------------------------+-------------+--------------+
| core | Upgrade 4.9.3.SP1 - 4.10.1 | 4.10.1 | May 30, 2019 |
+------+----------------------------+-------------+--------------+
Select an upgrade package
[0] core
> 0
Do you want to create a backup? [Y,n]: Y
2019-06-03 15:35:41: Downloading "core" upgrade package
2019-06-03 15:35:43: Upgrade package has been downloaded and ready to install
(N) Notice: Upgrade package has been downloaded and ready to install
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2019-06-03 15:35:43: Starting installation of the "core" upgrade package
2019-06-03 15:35:43: Upgrading version 4.9.3.SP1 to 4.10.1
2019-06-03 15:35:43: Running as user "root"
2019-06-03 15:35:43: Storing entry point files permissions...
2019-06-03 15:35:43: index.php ==> 33188 (-rw-r--r--)
2019-06-03 15:35:43: admin.php ==> 33188 (-rw-r--r--)
2019-06-03 15:35:43: api.php ==> 33188 (-rw-r--r--)
2019-06-03 15:35:43: vendor.php ==> 33188 (-rw-r--r--)
2019-06-03 15:35:43: ==> 16877 (drwxr-xr-x)
2019-06-03 15:35:43: Executing pre-upgrade validators
2019-06-03 15:35:43: Found 2 validators at package
2019-06-03 15:35:43: Executing "Core Changes Confirmation" validator
2019-06-03 15:35:43: PHP Notice: Undefined index: id in /var/www/html/abulhoul/public_html/var/upgrade/packages/core/content/validators/CoreChangesConfirmationValidator.php on line 144
PHP Notice: Undefined index: id in /var/www/html/abulhoul/public_html/var/upgrade/packages/core/content/validators/CoreChangesConfirmationValidator.php on line 144
2019-06-03 15:35:43: Caught an exception: --> Smarty: Unable to load template tygh '/var/www/html/abulhoul/public_html/var/upgrade/packages//content/extra_files/validators/core_changes_confirmation.tpl'
Upgrade process of your store has failed