
Anyways, me and my partner have been deciding on what payment methods to use. We are thinking of using google checkout and paypal...and we might add 2checkout too Im not sure if it would be worthwhile since its a 3rd party service like google checkout . Then again, more payment options for the customer is always good which is why we are offering paypal even though it sucks (so many people have it and have money in their accounts because of ebay etc we would be silly not to at least try it out)
Here are the problems which occur with adding google checkout.
The customer misses the google checkout link with the checkout button
* If google checkout is your sole payment method then the customer is taken to a page with the google checkout link if he clicks on 'View Cart' and if he clicks on 'Checkout'
* When you add any secondary method eg. paypal, check, phone ordering or whatever, then a problem occurs. The customer will see the link to pay via google checkout if he or she clicks on the view cart page but NOT if they click on the checkout link.
By clicking on the checkout link they are completely bypassing the option to use google checkout. I assume this would happen a lot as it's more likely that those who are ordering just one or two products will jump straight to the checkout and not review their order.
I believe that this is something which needs to be looked at in future versions of CS Cart. Has anyone else had a problem with this? Did you find a workaround?
The problem with Google Checkout and user accounts
This is a problem which im sure most google checkout users here have however Im not sure what the CS cart development team can do about.
If a customer pays using paypal or check or whatever then they create an account and they enter all their personal details. This can be very beneficial for you as it means that customers can see previous orders with you and it means they can see points they have accumulated too.
If they choose to pay with google checkout though they completely miss out the create account stage therefore no account is created. I believe this could cause many problems in the future. Consider a customer who buys from you a lot however half the time they pay via paypal and half the time they pay via google checkout (something which could be very likely as some people only pay via paypal when they have money in their account). In this scenario, the customer would only see half of his orders in his account profile. Clearly that isnt what we want.
Im sure that the CS cart could make it so that the google checkout paying customers have to create an account ie. they place the google checkout link after they have created an account. However, do we want this. This would no doubt annoy the hell out of your customers, particuarly those who are not return buyers.
Why you ask? Well, you ask them to input all of their personal details (address etc) and 5 mins later they need to give all those details again to google.
Do you use Google Checkout
It seems that using google checkout can cause some small problems but I would still like to use it as the fees are very low and most people trust google too.
I'd love to hear from other google checkout users. How have you integrated Google checkout with your shop?
