Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Checkout: Review Order Before Submit Order Rate Topic   - - - - -

 
  • Erol
  • Advanced Member
  • Members
  • Join Date: 26-Feb 17
  • 51 posts

Posted 30 April 2019 - 11:39 PM #1

Hi, 

 

 

I need to have option in checkout for clients to "REVIEW ORDER” before "SUBMIT ORDER".

It has to be after client enter his adres details and shipping cost is calculated.

 

I guess I need to implement block "Order summary" right before button Submit order.

 

How to achive this?

 

Thanks

Erol

 

 

 

P.S. 

 

This should be default behavior, because clients need to Review order before placing it.

Strange that its not, even on eshop pages of most of CS-Cart resellers.



 
  • The Tool
  • Been Here Way Too Long Member
  • Members
  • Join Date: 30-Mar 07
  • 3832 posts

Posted 01 May 2019 - 12:47 AM #2

There is an order summary to the right on the checkout page by default.

 

Screenshot_2019-04-30 Checkout.png

 

Check the checkout layout page and make sure the block isn't diabled.

 

Screenshot_2019-04-30 Design Layouts - Administration panel.png



 
  • Erol
  • Advanced Member
  • Members
  • Join Date: 26-Feb 17
  • 51 posts

Posted 01 May 2019 - 09:20 AM #3

Hi,

 

what you suggest is not solution at all, this is exactly the problem..

 

On mobile version, which is mostly used by customers, client first see button "SUBMIT MY ORDER" 

And later when he scroll down he can see what is Order Details, which does not make sense.

 

First Submit the order, than you will see Order details. Crazy, right?

I received few email order cancelation because of it. 

 

Please, look at the image below:

 

Checkout%202019-05-01%2011-13-22.jpg

 

 

So, how can I have Order Summary before Submit Order.. (but after Shipping method)..?

 

Thanks for help to anyone who can help :)

 

Erol



 
  • Flow
  • Super Duper and Amazingly Sexy Senior
  • Members
  • Join Date: 13-Oct 10
  • 2302 posts

Posted 01 May 2019 - 10:37 AM #4

I see this is indeed an issue. You could add another order summary block and put it on top of the main content, and hide this on desktop with ecomlabs excellent add-on https://www.ecom-lab...ngs-add-on.html

 

Another option would be to let users go to the view cart page first so that they get a summary there already.


When life hands you lemons, bring on the Tequila baby!


 
  • Erol
  • Advanced Member
  • Members
  • Join Date: 26-Feb 17
  • 51 posts

Posted 01 May 2019 - 11:48 AM #5

I see this is indeed an issue. You could add another order summary block and put it on top of the main content, and hide this on desktop with ecomlabs excellent add-on https://www.ecom-lab...ngs-add-on.html

 

Another option would be to let users go to the view cart page first so that they get a summary there already.

 

 

Thanks, but still this does not solve the issue.

Let me explain.. (MOBILE VERSION)

 

1. If I place Summary block on top, client will see his order details, fine.

2. But when he continue scrolling and adding adress, system will automaticly add shipment and increase the price. But client on mobile will not see this new increased price (its on the top in mobile version and he does not see it on mobile), only some pop-up at the top, that people ussualy ignore.

3. He will continue adding adress (still having initial price without shipment in his head) and at the end hit Submit order.

3. But, after that, he will say that order is wrong, since at the bottom he will see order with added shipping cost, which is NOT what he initially saw at the Summary Block on the top. 

 

I already have 7 clients canceling the order, bec of it.

They placed the order, which was than increased for shipment, but they did not see it.

Only after they already Submitted the order.

Very unpleasent..

 

So, there is logical solution:

I need (and the rest of CS-Cart users that sale from mobile) ORDER SUMMARY right before SUBMIT ORDER (but after Shipping method)...

Not at the top or anywhere else, just right before Submit order..

 

Most ecommerce have exactly like that, which is essential for mobile versions.

 

Anyone who can solve this?

 

Thanks

Erol



 
  • Flow
  • Super Duper and Amazingly Sexy Senior
  • Members
  • Join Date: 13-Oct 10
  • 2302 posts

Posted 03 May 2019 - 10:47 AM #6

Yeah I see this is an issue. Did you contact cs-cart about it?


When life hands you lemons, bring on the Tequila baby!


 
  • Erol
  • Advanced Member
  • Members
  • Join Date: 26-Feb 17
  • 51 posts

Posted 04 May 2019 - 12:14 PM #7

No,

 

I feel like they will say it might be added in some future release, so I will try to ask some other develoeprs here to help..



 
  • stefan72
  • Newbie
  • Trial users
  • Join Date: 15-May 19
  • 8 posts

Posted 15 May 2019 - 12:24 PM #8

Hello, we are considerung to use CS-Cart MV for our needs and have come across the same issue. To be in line with german e-commece laws, we need an "order overview" before the customer places the order. The standard implementation does not seem to satisfy this requirement. There is an add-on that provides an order overview:
https://marketplace....e/eu-legal.html

 

@Erol, did you solve your issue? I am not sure if the above add on would help you and I have not tested in on a mobile.