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Vivashop Theme Bug Menu Rate Topic   - - - - -

 
  • mixstore
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  • Join Date: 30-Nov 14
  • 35 posts

Posted 28 April 2019 - 10:23 AM #1

Hello,

 

We have some problems with Vivashop theme,

The menu All Departments is always collapsed, but it shouldn't be like that.

We have tried to reinstall theme and cs-cart several times and that doesn't helped.

 

 

123.png
 

Does anyone know how to fix this issue with menu? 

 

BEst Regards

Attached Thumbnails

  • 123.png


 
  • eComLabs
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  • Join Date: 27-Jan 14
  • 19709 posts

Posted 29 April 2019 - 06:31 AM #2

Please make a post here

 

https://forum.cs-car...t-theme/page-14


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  • energothemes
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  • Join Date: 12-Aug 13
  • 179 posts

Posted 29 April 2019 - 07:11 AM #3

Hello,

 

We have some problems with Vivashop theme,

The menu All Departments is always collapsed, but it shouldn't be like that.

We have tried to reinstall theme and cs-cart several times and that doesn't helped.

 

 

 
 

Does anyone know how to fix this issue with menu? 

 

BEst Regards

 

Dear Mixstore,
 
Usually, the theme/addon developers are able to assist the best regarding their own product(s), that is why we, as the VIVAshop theme developers, have a specifically dedicated support center where we offer technical assistance.
 
Regarding your issue, there is no “bug” in the theme menu, so there’s no need to install and reinstall CS-Cart and/or the theme. All you need to do is to simply follow the instructions given in theme documentation guide in order to learn how to correctly install and configure the theme. More specifically, in section “4.7. Store customization” we explain how to set the correct layout and functionality in accordance to your chosen Skin. 
 
Therefore, pease make sure to follow section “4.7. Store customization” of the theme documentation guide, and, should you still need assistance please do not hesitate to open a ticket on our support platform and we’ll be happy to assist.
 
 

Kind regards,

EnergoThemes

Professional CS-Cart Themes and Add-ons by EnergoThemes